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Udaan - Selling the product openly in the market

R R T C filed complaint against Udaan on Apr 18, 2019

Udaan seller is selling the product in the wrong slab to the customer. And because of that the product cost price decreases which are wrong. As the government is not getting the correct tax. For example, if we purchase a product in Rs.*** and GST Slab is **%. So our CP is - ***. But in Udaan they are selling the same product in *% slab i.e. ***+*%=***. In which they are cheating with the government and making more money which impacts our fair business in the market.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Udaan

21

Total Complaints

11

Total Resolved

52.38%

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