Reliance Communications - Security refund

Dear Sir/mam,
I was suppose to receive the below amount in six equal installments from jan **** to jun ****. The amount description is given below. *. Security Deposit Rs. *****.**-
*. Amount payable against commission Rs. *****.**
*. Channel Partner’s + DSR’s (if any) unused Prepaid ER*# Rs. ***.**
*. Prepaid ER unused balance with the retailers attached to master sim as per etop tree*# (if applicable) Rs. *****.**
*. Channel Partner’s + DSR’s (if any) unused Postpaid ER* Rs. *.**
*. Postpaid ER unused balance with the retailers attached to master sim as per etop tree* (if applicable) Rs. *.**
Please resolve the matter as soon as possible.
We have submitted and compiled all the documents and declaration form to reliance cummunication address.TradePartnersInterface@relianceada.com and incumbent in charge. i have done all the formalities for my security refund dated ** january **** to the company but there is no response by company which is unfair with us we are now helpless kindly resolve the issue and communicate to us via mail shuklakavita***@gmail.com or contact no..**********,+************
Crt.********** Radhe radhe commnuction