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ZENY ENTERPRISES FRANCHISE - scam product

Shenaz Khatun filed complaint against ZENY ENTERPRISES FRANCHISE on Dec 21, 2022

Today morning we received a product from 'Zeny Enterprises Franchise' which was not booked from our side thereby no intimation is available with us.
The product was booked under the name of Saida Khatun [Mother]
Please note the following:
*. Product not order by us no seller info available
*. No call received from Delhivery Team regarding the complaint raised (product was received via Delhivery courier)
*. Seller information or reference I'd or challan number or gst number of the seller should be provided on the invoice which is not attached . Nor the seller description is mentioned on the product

We have paid Rs *** for a product price of Rs ***

Please note I checked multiple complaints are reported against this seller.
We would like to initiate the refund of the money .

Thanks & Regards
Shenaz
**********

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

ZENY ENTERPRISES FRANCHISE

16

Total Complaints

10

Total Resolved

62.50%

Consumer Satisfaction

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