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State Bank Of India - SBI not releasing the Fixed Deposit

Pradeep Kumar filed complaint against State Bank Of India on Jan 20, 2022

I have given an FD to SBI as a guarantee for my credit card. I closed the credit card in Nov **** and applied for Non liability certificate to release my FD.
I have escalated this to various nodal officers. The only reply I am getting was "your card is closed and there is no outstanding".
But the hold on my FD is still not released. All the mails I am sending recently to SBI customer care is bouncing with "Inbox full".
The branch manager is saying is helpless because this has to be released by some other department.

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Complaint Status

Resolution Demanded:

Damages for loss and agony

State Bank Of India

73

Total Complaints

25

Total Resolved

34.25%

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