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SBI CREDIT CARD DIVISION - SBI CREDIT CARD DISPUTE IN BILLING

MINARVA ROUTRAY/BIJAY NAYAK filed complaint against SBI CREDIT CARD DIVISION on Mar 19, 2021

My wife was convinced by one of the agent of SBI credit card division and allotted one SBI credit card.After getting the credit card we used for Rs.****/ or ****/- (exactly) i dont remember but the amount was done as the next years renewal fees will be waved off.later on the amount was cleared by us.after that we have never used the same credit card anywhere,but again and again we are getting message in my mobile number that there is one outsatnding of rs.****+.when ever we try calling the given no.in some sms and ask regarding the billing details the reply from other side is "we cant say the detail" there are other sections and it never ends.we feel harassed for this and want to put a consumer case against them ,please guide.
MINERVA ROUTRAY

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

SBI CREDIT CARD DIVISION

10

Total Complaints

4

Total Resolved

40.00%

Consumer Satisfaction

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