Lenovo
- Sales team given wrong info Closed
Kesavaiah G filed this complaint against Lenovo on Dec 23, 2022
Hi Lenovo/ Sales/ Post sale/ Products/ Higher Management Team,
Please clear this with sales/Post Sales/ Product. Which team will clear this?
As a result, sales teams provided guidelines so that only we can make the best decisions."Its Yoga * Gen* is made of pure aluminum, as they said.
After receiving it, I am determined/ afraid that it has been recycled material.
Already, I had my discussions with customer care before sale.
Could you please pull those calls and go through it once.
Please Get back if anything is wrong.
If connected with sales they push into Post sales.
If I connect with Post sales they are pushing into other team.
If I connect with Escalation they are pushing into Sales.
If I connect with technical they are pushing Sales.
Still this issue is cycling.
Kindly involve higher management to track and sort this out immediately.
Even though I was a lenovo product user. From long to still I am using lenovo products for my corporate and technical usage.
Thanks & Regards,
Kesav
+**-**********
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Lenovo
Resolved
Frustrated? File a Complaint
Delhivery
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
Prasanth Didla
Related Complaints
Lenovo - Added 2 extra charges on credit card payment for lenovo loq Closed
Added *% extra charges on credit card payment for lenovo loq device amount is ***** but they charge ***** in total payment but they not showing the receipt of credit charges... Only they show for payment only...
Dec 18, 2023 by Darshan
Lenovo - Laptop not delivered Closed
laptop was not delivered by store. store employee says that the laptop goes into general pool and then they allot laptops to customers. They still haven't allotted me a laptop....
Oct 20, 2023 by Balaji Atluri
Lenovo - Laptop audio sound is very low Closed
i bought a new laptop but its audio sound is very slow....
Sep 04, 2023 by MANISH KESHARI
Lenovo - Providing Damanged Product Closed
I purchased Lenovo Laptop from Official website.But they monitor stopped working after * week . They sent replacement and that replacment also stopped working. They keep on sending Faulty product. I would like a refund....
Aug 11, 2023 by Toshit Subhash Kale
Lenovo - Internal problems Closed
It's been just ** months since I purchased the laptop from Lenovo I got many issues regarding this laptop like motherboard problem and display problem etc....
Jul 04, 2023 by Santosh