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Lenovo - Lenovo call support problem

Rutugandh shete filed complaint against Lenovo on Jan 24, 2025

Here's a possible message:

"Yesterday, I noticed that the Bluetooth and one USB port on my Lenovo laptop were not working. Today, until * PM, the laptop was working, though I was still facing the same issue. I contacted Lenovo support, and an employee connected with me over the call and took remote access to my laptop. They downloaded some BIOS update and restarted the laptop, but now it’s not starting at all. It will cost me to take a backup of the important work on it and to get it repaired."

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Lenovo

148

Total Complaints

71

Total Resolved

47.97%

Consumer Satisfaction

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