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Uber Cab Service - Rude cab driver

Anonymous filed complaint against Uber Cab Service on Sep 24, 2020

If the driver behaves in bad way & his tone & reactions are like a rowdy sheeter? What actions would you take as customer? Drivers reactions & body language made me feel unsafe, Im seriously very upset with the drivers behaviour & attitude, Today I really had very bad experience by the uber driver,

Here's what happened, First thing from the beginning he took me for granted & spoke to me in a very rude way like exactly how a any rowdy (rogue)speaks he said "how do I know where u r standing, so he made me cross the road in spite of my leg being injured from sprain, I kept quite where as a customer I shouldn't have, just because i was alone does it mean that he can speak anything, if a customer is travelling alone, Regardless of whether the customer is a male of female, does it mean that we have to be scared of driver till we finish the trip??

I kept quite and the location ended just hardly few metres away from my home for which he back chatted with me for which again I kept quite actually I should not have, but still decently I kept quiet requesting him to drop me as my home is just few metres away from where the location ended

He dropped me at home the charge was ** Rs for which he said when I asked him how much it was for which he replied it's *** though it was only ** , then I asked him in a normal way it's just ** n u r saying it's *** for which he said I have dropped till your home now give me ** Rupess extra in a rude tone manner which showed his rowdism character as if he is not gonna move from there neither gonna let me out of the cab else I thought he will create a Big scene in front of my neighborhood I didn't want all that so I kept quiet n gave him ** Rs extra, The problem is not about extra money I, How dare a can driver behave this way to customer? It makes me feel like he might gone to any extent to extort money from me or any customers? Just imagine what could have been the situation if it was a female? Is this customer service? This is ridiculous& complete atrocity, not at all acceptable

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Uber Cab Service

39

Total Complaints

17

Total Resolved

43.59%

Consumer Satisfaction

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