Eyemyeye Private Limited
- Return Refund not approved by misleading through unclear Terms and Conditions Open
I placed an order of * eyeglasses from eyemyeye.com on **/**/**** and on the products listed it was clearly mentioned they can be returned in * days. Also there was an offer of ***% cash back if we answer some question . But in the TnC of the offer it was mentioned that " Once claimed, you cannot return, cancel, or exchange your order."Now I didn't receive any cash back from them because the question was some GK question which has to be answered in ** seconds. Later in evening when my father checked quality of frame it was found to be low quality. So I wished to return the product but company says since you tried to claim cash back you can't return . Now my points is neither this condition was mentioned in the TnC clearly , nor it was mentioned that you would get only ** seconds to answer or that you would be asked a GK question. I felt cheated . They should have mentioned these conditions clearly and also that even if you don't receive cash aback you can't return. I tried talking with customer care through emails and calls but they refused to return . On twitter when I searched there are numerous people being cheated in same manner.
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Refund / Credit for purchase
"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."
I have ordered a pair of eyeglasses and returned the order, which has been received at your warehouse, but a refund for the same has not been credited to my credit card account even after so many mails are done and * months are already gone....
Nov 20, 2023 by AKASH GARG
Hello Sir, On **th July ****, I purchased Two eye glasses from EYEMYEYE portal (Order ID : EY************* & EY*************). That time they have one offer of ***% cashback upto **** rs. there were few Conditions, Which I followed all. Attache...
Sep 19, 2023 by Bharat Singla
On *th Jun ****, I place an order for two eyeglasses. **th June **** I received this order. After I checked, both eyeglasses did not correctly fit. **th JUN ****, I initiated a return request. **th June **** pick me both eyeglasses. The deliver...
Jun 27, 2023 by RAKESH DEBANGSHI