- Return process flawed incorrectly updated Open
Myntra app and customer experience is up for a toss. I have been a regular user, but this time I ordered and had the post pathetic experience an app can provide. To begin with one of my purchases was exchange eligible and when I try to exchange - it says area unserviceable for the same piece. So basically I am stuck with the garment. Secondly, in one of the pieces exchange was eligible, and when I place a request it provides error. Third & the worst, I placed return requests for * of my orders. Someone came to my place, I wasn't at home and rather than making a re-attempt for pickup - the Myntra app is saying my return is on hold as the quality checks failed. What the hell is that? No pickup executive even talked to me/ looked at my return products, randomly app is giving them the flexibility to put anything on the app & user should keep trying to reach out to customer care (which is another pain btw).
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"I am very happy with Voxya Team. They helped me to resolve my complaint quickly. Thanks, Voxya. I will recommend Voxya to everyone."
I ordered redtape shoes, but I got delivered wrong product, so I called customer care and registered a compliant, they said we accept your claim and exchange is in process, but when the exchange came the ekart delivery person denied my exchange...
Feb 10, 2024 by Mohit Mali
Myntra - Unable to return Closed
Tried to place return request but unable to do so. Called coustomer care said return window closed but on app it was showing last date today .....
Feb 09, 2024 by Apeksh Ashok Phadte
I ordered a overcoat from myntra on ** Jan ****. Product came without seal tag. And after that they dont take product back in return .It happens * times with me that they send product without seal tag. And after that they dont take product back...
Jan 28, 2024 by Abhishek Agarwal
ordered shoes on Myntra and received them on January **, ****. However, I received the wrong shoes....
Jan 20, 2024 by Hitesh Rajpurohit
My concern is that I got the wrong parcel of someone else who is from HR Arash Aasha and her name is also Swati and I got the charmacy Milano I broke pencil instead of Charmacy Milano foundation, and now the team is saying that the claim has be...
Jan 06, 2024 by Noman Baksh