- Return of leakage product and refund of amount Open
I have ordered in medlife on Dec * **** and received leakage products. So I have asked for return of the product. Its been ** days from date of delivery and no one has come to pick up the return of the product. Instead am getting SMS that I am not available. Raised multiple complaints via emails to email@example.com and called the customer care multiple times. The customer support team (both call and email) were very impolite and unprofessional behavior. They dint gave proper response and went on just raising the tickets and one sad part is customer wont get any mail regarding the complaint they have raised neither they can get to know the status of it. I am not getting responses to the emails which i have sent to the customer support. Apart from all these they have updated the status in MedlifeApp as "ReturnDelivered", status as "PickUpCompleted" and refund amount to be paid as "*". Am not sure how can they update like this when I still have the products with me and that return never happened. I have escalated via email by sending all the proofs for the points which I mentioned above still no response. I have been waiting in customer support calls and they disconnect after **-** mins after a long wait. They told they have arranged for a call back to me and that also never happened. I lost trust in their services. I want my refund amount and once its done I will never order from medlife again.
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Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
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Medlife - MONEY NOT REFUND Closed
This Is Raju Patra , my ORDER ID:OR****-BRA-***A, I have return my medicines near about ** days ago, but still I did'nt get my money back. My bank Details are, Bank Name: INDUSIND BANK ACCOUNT HOLDER: RAJU PATRA ACCOUNT NO.: ************ ...
Jan 20, 2021 by RAJU PATRA
I had ordered a couple of medicines in the *nd week of october and they were returned on **rd October as the i had mistakenly ordered wrong medicines. Medlife collected the medicines on **rd October and till date I have not received a refund ...
Dec 02, 2020 by Venkatsubramanian Lakshmanan
Medlife - Refund of Order no Closed
I had ordered the following products on **th October **** under order no. OR****ODC-***A. *. Calcitas D* Capsules *. Control D Blood Glucose Test Strips *** The same were returned on **th October and the refund has been received for the fi...
Nov 23, 2020 by Jerome Picardo
I am ordering hand sanitizer for medlife and pick date is *of July but in this hand sanitizer use in my hand itching I'm hand and my whole body. So I am complaint medlife customer service then he is saying that sir you should have to raise your...
Nov 05, 2020 by SONAM KUMARI UPADHYAY
It's been almost a month I haven't got the refund and They still want me to bear with them for some more time. Below are issues being faced with medlife these days: *. Wrong medicine delivered *. Qty modified *. Order being cancelled aft...
Oct 21, 2020 by Shravya