Simplilearn Solutions Private Limited
- Retake Exam Voucher not Provided Offered Resolution
Venkata Surya Rajasekhar Doppa filed this complaint against Simplilearn Solutions Private Limited on Nov 13, 2022
I have enrolled for ITIL * Foundation Training and Certification at Simplilearn and paid for the same Rs: *****/- on *nd of September ****. During the enrollment I was assured that if I fail to clear the exam in first attempt then the Simplilearn would refund the whole amount or they would issue an exam voucher for the second attempt.
Since my exam for the first attempt was cancelled from the exam governance body (Peoplecert) and I notified the status to the Simplilearn training team immediately and asked for the re-take voucher or refund on September **th ****. Inspite of multiple reminder I did not receive any update from Simplilearn team till * months.
Now I got an email from the Simplilearn team that they will not refund or give voucher for re-take of exam and closed the support ticket. As they have promised me of giving a refund or re-take during my the enrollment of this training and now they have failed to fulfill what they have agreed.
As there was no response from Simplilearn team for * months. I have enrolled for the same certification through other vendor and cleared the exam.
Now I am looking only for the refund which I have paid to Simplilearn which is Rs: *****/- . Could you please help me in getting the refund.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Simplilearn Solutions Private Limited
Resolved
Frustrated? File a Complaint
Thrillophilia Adventure
"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."
Preeti Anandan
Related Complaints
Simplilearn Solutions Private Limited - Loan and refund Closed
I have loan digital sign and but i am studying and i have shown in paytm payment bank...
Jan 09, 2023 by mudit sharma
Simplilearn Solutions Private Limited - Cancellation of the course which i have taken Closed
I have taken the course in simplilearn ......i told them to cancel this course .....they are telling me ....we cannot cancel the course.....Now the are not responding me i am getting emi remainder from third party organization ...
Dec 01, 2022 by Arun Kumar HS
Simplilearn Solutions Private Limited - Cancellation of my EMI and enrollment Closed
I took admission for PGDM course in the month of June but just after attending one class i had some financial issues and some health issues due to which I was unable to continue with the course. I informed simplilearn about the same and also ma...
Nov 06, 2022 by Ashi Soni
Simplilearn Solutions Private Limited - Course Closed
Simplelearn team forced me to take course by calling every day. after someday i took the couse because they begged like anything. i aggred to pay *****INR for the couse. but they charged me ***** as intreset which **** extra. after attending th...
Apr 28, 2022 by Ramyaq