- RESHIPPED PRODUCT GOT AFTER 35 DAYS WANT RETURN REFUND ^Open

Radhika G. Kabra filed this complaint against Myntra on Dec 24, 2021

Hello Sir,
My complaint is regarding two different orders which Myntra has RESHIPPED to me after more than ** days.

*.On *st Nov I had placed order of DressBerry Women Olive Green Fur Trim Hooded Coat" against the order number ********************* for Rs.****

*.On **th oct I had placed order of ’Ether Women Maroon Solid Pullover Sweatshirt’ against the order number *******-*******-******* for Rs.*** on Myntra.com and it was delivered on *th Nov ****.

We had returned these product to team Myntra on **th and **th of Nov **** respectively, while picking up the products the delivery person of Myntra have examined the product thoroughly and have passed the quality check in front of us and then only he have collected the product.
But after taking the product to warehouse they failed quality check of product & on next day we got update that the quality check of product is failed & it will be reshipped to you.

Later, I was delivered the reshipped product but after more than ** days that on ** DECEMBER **** IN Very POOR CONDITION packaging there was soo much DUST all over the product like it was kept in very PATHETIC CONDITION, also the product condition was very poor after receiving from delivery agent.
The worst part was, to get that product reshipped I had to contact Myntra more than ** times then after about **-** days I got my product back that too in dirty condition.

A lot of loss of my time & energy has already been done. Please understand it is our hard earned money. Now, kindly initiate pickup for the product & provide me with the concerned refund.

Note:- When we had returned the products, both of were in return period but when you RESHIPPED & DELIVERED TO ME the period was over because you delivered to me after ** Days

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