Air india
- REFUND Open
Prince filed this complaint against Air india on Jun 21, 2024
my concern and frustration regarding the refund that has not yet been initiated, despite it being almost six days since my initial request. I have attempted to seek assistance through your IVR system multiple times but have received no help or satisfactory response From Air India
I am writing to express my deep dissatisfaction with the service I have received regarding my flight booked for June **, ****.
One day prior to my flight, on June **, ****, I attempted to upgrade my seats and paid ₹*,*** INR using my card. However, the seat upgrade was not confirmed, and I did not receive any confirmation regarding the upgrade. Despite this, the payment was deducted from my account.
Since then, I have made numerous attempts to resolve this issue. I have called your customer support through the IVR system multiple times and sent several emails, providing all necessary details including the transaction information. Despite my repeated efforts, I have not received any response or refund for the unsuccessful seat upgrade.
The lack of communication and resolution is highly disappointing. I request an immediate refund of ₹*,*** INR to my account. I also expect a prompt response addressing this issue and an explanation for the inconvenience caused.
Please treat this matter with urgency and ensure that my refund is processed at the earliest.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Air india
Resolved
Frustrated? File a Complaint
Mpokket App
"My complaint is resolved.Thank you voxya team from saving me from mental trauma... kudos."
Monika P
Related Complaints
Air india - Return flight refund not processing Closed
We have booked air india flight AI*** from Delhi to Ahmedabad on **Jan and return via Vadodara on **Jan By AI***. The flight Al*** got cancelled and the passengers were subjected to torturous wait at the airport with false assurance that the fl...
Jan 16, 2024 by Vaydehi khandelwal
Air india - Baggage not delivered Closed
I have not receive bed my baggage from last * days. I am staying in a hotel waiting for the bags. Air India says that you will get your baggage next day and we will courier you the baggage but they never came back. they gave me phone number ...
Jan 16, 2024 by Anuj Jindal
Air india - Refund not received Closed
Ticket was cancelled on *st November but refund is not received. There is no proper response from customer service of air India and they just close the ticket after reply to mail that refund was issued. ...
Jan 02, 2024 by Dhruvkumar Patel
Air india - Check In Baggage Delay Closed
We too AI*** from Cochin to Mumbai on June **, **** . I paid excess baggage of rupees *,*** and unfortunately the baggage was delayed at Mumbai and had to wait an hour after speaking with baggage services. My e ticket number is ***-AI-******. ...
Jun 13, 2023 by Prabha Ananthnarayan
The issue that I have experienced was: Our flight got delayed for ** hrs and we couldn’t catch the connecting flight from Delhi to Raipur via lndigo. It went on rescheduling * times that day and we boarded after ** hours. For that day as ...
May 19, 2023 by Megha Sahu
