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Go Air Airlines

 - Refund Related Open

Jitendra Kumar Vikal filed this complaint against Go Air Airlines on Dec 28, 2020

We (presto info solutions Pvt Ltd)had booked Go Air flight on **st of Oct **** and on *st of Nov **** we had received one cancellation message from Airline the they kept our money stating that we are keeping your money in safe custody for * year. We can use it in another ticket with Go Air. However we have not received any refund and unable to use that amount in new booking. Flight no G*-*** -PNR - P*BLGC.
We had locked the ** complaint but no revert till date. We have got the ** SR number but no resolution till date. I had sent my guy to IGI Go Air office, they diverted us to MMT and MMT is not responding.
Request you to please help

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Resolution Demanded:
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Go Air Airlines

67 Total Complaints
30 Total
Resolved
44.78% Consumer Satisfaction

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Related Complaints

Go Air Airlines - Request for transportation facility from Airport to home Closed

Go air airline reschedule the flight ticket( PNR CD*E*X)almost * time. Final ticket is one ahead the booking date ** October **** and departure time from Mumbai Airport is **.** and arrival time kolkata is **.**. So I requested airlines to arra...

Oct 22, 2022 by chinmoy maity

Go Air Airlines - Flight ticket cancelled without informing and moreover the options provided are not justifiable if i Closed

My PNR is LE*QVK. My flight got cancelled and I received no mail, message or call. Today randomly I was checking the flight status and it showed cancelled to me. *. How can you cancel the flight without informing. You expect someone to reach...

Mar 06, 2022 by NAVNEET SARAF

Go Air Airlines - Refund not issued Closed

Hi, I have wrongly booked the tickets from the credit note issued by the airline.. I wanted to cancel them and I tried reaching call centre but no answer. Hence, I immediately dropped an email to all the email ids of go air including costome...

Feb 15, 2021 by Piyush Gandhi

Go Air Airlines - Non refund of Air fare by GO Air Closed

I had booked my flight ticket on **/**/**** through Go Air for my journey from Gau to CCU on **/**/**** Vide E-Ticket / PNR No. L*T*VP (Copy enclosed). The said flight was cancelled by GO AIR. In this regard I talked on **/**/****, with Go ...

Jan 23, 2021 by Chinmoy Banerjee

Go Air Airlines - Complaint for not refunding the fare for lock down period Closed

I have booked following tickets by Go Air as per the details given below- (Tickets enclosed) *- Booking Reference- S*T*XI Date-**.**.**- From Lucknow to Delhi Date-**.**.**- From Delhi to Lucknow Amount- Rs **,*** *- Booking Reference-...

Jan 22, 2021 by Sanjay Kumar

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