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Go Air Airlines - Flight ticket cancelled without informing and moreover the options provided are not justifiable if i

NAVNEET SARAF filed complaint against Go Air Airlines on Mar 6, 2022

My PNR is LE*QVK. My flight got cancelled and I received no mail, message or call. Today randomly I was checking the flight status and it showed cancelled to me.

*. How can you cancel the flight without informing. You expect someone to reach the airport and then come to know the flight is cancelled.

*. The available options are not suitable for me. There is just * direct flight on the same day which is ** hours earlier to my flight. If I take the next day's flight, where do I stay on **th.

Spoke to the customer care and got no resolution. Escalated the same for a resolution and quick response but no response yet.

My travel date is **th March so please reply at your earliest. Also please let me know why wasn't I informed about the flight cancellations.

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Complaint Status

Resolution Demanded:

Damages for loss and agony

Go Air Airlines

73

Total Complaints

32

Total Resolved

43.84%

Consumer Satisfaction

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