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Home > Complaints > Refund Related problem

True Balance - Refund Related problem

Mallikarjuna Rao G filed complaint against True Balance on Oct 11, 2021

Hello,
I have paid my Level Up Loan Amount Rs. ****/- towards Truebalance from Google Pay on **-**-****. But it is not updated yet in the Truebalance App. But the amount was debited from my Account. They said it will refunded to my account with in * to ** days but till now i didn't receive any refund from their side to my account. They are also not responding in proper way. Please help me to get the refund

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

True Balance

3

Total Complaints

2

Total Resolved

66.67%

Consumer Satisfaction

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