Facebook Pixel Tracking

Shopclues - Refund Rejected

Vivek Tayade filed complaint against Shopclues on Dec 10, 2023

The product delivered to me was clearly used and was dirty and stained all over. I got the delivery at *th of December and raised the issue at the same exact day to get it resolved. I emailed the necessary proofs and raised the issue. after *-* days of proof sending and emails. I have been told that the ticket is closed and the reason is "Same Product Is Delivered" Even if that was not my issue in the first place. now I am not getting my refund and the compony is not replying my emails from the last *-* days. I tried talking to a costumer care executive but there is no way to talk to an actual person I could only chat to a chatbot and my emails were never replied.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Shopclues

59

Total Complaints

25

Total Resolved

42.37%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Deepak Rajan on May 26, 2024

ShopClues  – Wrong plastic product delivered Closed

Low quality plastic product delivered

Vidya Kshetriya on Mar 30, 2024

Shopclues  – No update on refundClosed

I ordered a reurbished phone. They delivered damaged product it took thenmore than half month to take back its been almost * months no update on refund has been given from their side. I dont know they have done refu...

sundram on Jan 27, 2024

Shopclues  – not deliver and no get back my refundClosed

i order a laptop and that i did not get and my order had been cancelled but i already payment there but now i did not get my refund still now ShopClues I did not get my refund of **,*** rupees and also I didn't get ...

Sagar Makwana on Nov 2, 2022

Shopclues  – Payment not received since last 1 yearClosed

We have been selling in Shopclues.com platform since last * years. But we have not got the payment from them since last * years. we tried to contact several times by email as well as calls. But all executives are te...

Pankaj on Feb 20, 2022

Shopclues  – The parcel was empty Closed

Sir i received a empty parcel please help me