nestaway - Refund of security deposit not received

Hi,
I left that flat last month in noida and nestaway has not refunded me the amount yet making excuses. They are sayinh owner will give and the owner is saying nestaway has not paid them for their flats in Bangalore, so clear that case first, they will then refund me. Nestaway has not cleared the owner's previous case as well as my current case. They have stopped responding now.

I gave thr money to nestaway at the time of shifting, so it is to their responsibility that they get the money refunded to my account from the owner.

Since past * month I hv been literally begging for my money and nobody is helping. Nestaway is a comply fraud. When I shifted to their apartment, they didn't even clean the flat. I got it cleaned. The kitchen sink was broken, I got it fixed. The toilet seats had issue, I got it fixed. The curtain rods were broken, I got it fixed. I raised many tickets but nobody helped me. I was conned in the very beginning cz I was told that the day I'll get the flat, everything wil b fixed . They never came for any issue. And now they are not even giving me the refund. I need my money back or else I am going to take legal action against nestaway. There is to and fro communication going on between owner n nestaway but no action has been taken yet. My nestaway account is with the email address "ishaqua**@gmail.com". They even closed one of my ticket without resolving.