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GO IBIBO - Refund of cancelled ticket

Manish kumar filed complaint against GO IBIBO on May 5, 2020

I have booked three tickets throgh go ibibo on**/**/****. Due to lockdown those tickets got cancelled. I got the mail regarding this. For refund i mailed to airlines and go ibibo both. Airlines(vistara) always replied me and sid to contact go ibibo to initiate refund process. But go ibibo is so irresponsible, neither their customer service respond nor Sanjay bhasin(ceo go ibibo) to whom i have mailed many times. Due to lockdown i am in financial trouble , these rs **** means a lot for me now. I am in very stress due to go ibibo. Ticket pnr:KGOFYS

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

GO IBIBO

22

Total Complaints

12

Total Resolved

54.55%

Consumer Satisfaction

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