Go Airlines India Ltd
- Refund of air ticket for cancelled flight due to Covid19 lockdown Open
Amritaksha Chatterjee filed this complaint against Go Airlines India Ltd on Jul 24, 2020
I booked an air ticket for my daughter and wife with GoAir Kolkata to Pune flight G*-*** bearing the PNR: RE*MTX, date of journey was May **, ****. The said flight was cancelled due to nationwide lockdown for Covid-** pandemic. The ticket amount has been reserved into credit shell for one year by the airline without my consent. However, I have repeatedly requested to GoAir to refund me the ticket amount as I do not foresee any chance of the trip to reschedule in one year from my side. But GoAir repeatedly responding me that they are unable to refund me due to current event which is beyond their control.
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Resolution Demanded:
Refund / Credit for purchase
Go Airlines India Ltd
Resolved
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"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."
Guru Magavi
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