Air India
- Refund not received Closed
Vinay Pareek filed this complaint against Air India on Jan 10, 2019
Resolution Demanded:
Refund
I had booked * tickets online from Air India website on **.**.**** from kolkata to DIBRUGARH against the journey to be commenced on **.**.****.
An amount of Rs. **** was deducted but I didn't get the tickets.
Inspite of giving email to ecommerce@airindia.in twice I didn't got any response. After calling their customer care I was informed that the booking was not successful and the amount would be refunded within ** hours. More than ** hours has been passed but neither I got any favourable reply nor any refund.
Customer care doesn't respond well and often put the call on hold for more than ** minutes which is very disappointing.
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Air India
NoBroker
"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."
Prashanth Rao
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