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Travelgenio - Refund not received

Neeraj dutta filed complaint against Travelgenio on May 25, 2022

*.I booked ticket from Delhi to Paris through travelgenio.The booking id is ********.

*. My flight from Delhi to Paris got cancelled in **** bcz of corona.The airline has refunded the amount but the same has not been credited by travelgenio in my account till today.

*.Kindly look into the matter and send the amount in my account ASAP.My contact number is **********.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Travelgenio

29

Total Complaints

14

Total Resolved

48.28%

Consumer Satisfaction

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