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Travelgenio
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How to resolve Travelgenio complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Travelgenio?
If you are not satisfied with Travelgenio, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Travelgenio and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Travelgenio
But before filing a complaint, you should
a. Contact the customer support of Travelgenio first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Travelgenio
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Travelgenio - Refund declined Closed
I bought a ticket to Chicago with insurance of refund, due to emergencies I had to cancel my plans to visit. When I was trying to contact for my refund there was no response....
Dec 08, 2022 by Ashish pasi
Travelgenio - Voucher not received Closed
My booking was rescheduled due to covid conditionsby airlines. Travelgenio asked me to pay ** euros to convert the booking to voucher but the voucher never arrived. Now travelgenio has moved my booking outside their system ...
Oct 25, 2022 by Ravi Chaudhary
Travelgenio - Refund of Ticket Open
Dear Sir/ Madam, I am writing to you with regard to my refund ticket money. I was supposed to board my British Airways flight BA*** and BA*** from Bengaluru- London and London to Baltimore, DC respectively. But the counter staff refused to che...
Jul 31, 2022 by Charishma Rai
Travelgenio - Extra charges taken for flight than actual amount Closed
During return flight booking of Mumbai to Maldives on **th July the cost for two was rs. *****/- but when the payment was done using visa credit card it was charged to rs.**,***/- without any intimation for booking ID of ******** it’s a me...
Jul 17, 2022 by pranita Ganjave
Travelgenio - Refund Closed
We purchased ticket before COVID ** but airlines had cancelled all tickets during COVID. Since then Travelgenio has not refunded the amount. Please help....
Jun 07, 2022 by Arup Chakraborty
Travelgenio - Refund not received Open
*.I booked ticket from Delhi to Paris through travelgenio.The booking id is ********. *. My flight from Delhi to Paris got cancelled in **** bcz of corona.The airline has refunded the amount but the same has not been credited by travelgenio ...
May 25, 2022 by Neeraj dutta
Travelgenio - Flight got cancelled but travelgenio didn t refund money Open
My flight with reference number ******** got cancelled by Czech airways and money was refunded to travel agency travelgenio. But travelgenio never responded to our query neither have given us our refund back. ...
May 23, 2022 by Arpit Kukreja
Travelgenio - E ticket not issued Closed
Hello team i just booked flight from delhi to tashkent but its more than ** hours there is no confirmation about my booking so please issue my e-ticket as soon as possible. Because i am a student i need to go for my study as soon as possible...
May 20, 2022 by Parveen Rawat
Travelgenio - Refund not processed Open
I had cancelled my tickets with travelgenio with booking no: ******** and cancellation no CA ******. Website says ** days but I have received no response nor are they picking up calls at their call centre. Please help me get refund...
May 17, 2022 by peush bery
Travelgenio - Didn t received the ticket Closed
I booked a ticket through travelgenio from New Delhi to London of LOT Polish Airlines and I received a confirmation email as well but didn’t received any E-Ticket or PNR number....
Apr 08, 2022 by Pavit Singh Dang
Travelgenio - Tickets cancelled from company and refund is not processed Closed
Ticket was showing booked amount was deducted from HDFC CREDIT CARD, received email with booking reference number ******** , from Mumbai to Nairobi, than after few mins received another email demanding another transaction for tickets booking, a...
Mar 24, 2022 by Huzaifa Lakdawala
Travelgenio - Ticket PNR required Ticket confirmation not received Closed
Dear Sir/Madam I Hemant Jain had booked a ticket through Travel Genio. My booking reference number is ********. However I have not received any confirmation on my ticket. Request you to please look into the matter and do the needful at the...
Mar 14, 2022 by Hemant Jain
Travelgenio - Refund not being processed stuck for 2 months Open
My flights were involuntarily changed by the airline which were subsequently cancelled. The refund for the same has been stuck "in progress" stage for the last * and a half months. There is no communication, no one responds to my emails and the...
Mar 07, 2022 by KARTIK GOYAL
Travelgenio - Flight Schedule change I don t accept Refund process too mu Closed
We book ticket by travelgino company, **th May * pm New York to Toronto West jet airline, that's day another *.** pm time flight rate **-** USD less but * pm time our suitable bcs new York downtown our meeting * pm finish West jet airline * pm...
Mar 05, 2022 by Dhaval
Travelgenio - Refund not done Open
I Have Booked A Flight Ticket From Delhi To Rome Scheduled For **/**/****. I Have Requested For Refund Because Of Medical Reasons. I Have Uploaded The Doctor's Medical Note With a Prescription Which Includes * Week Home Quarantine. Therefore, I...
Nov 17, 2021 by Apurvanand Sahay
Travelgenio - Refund not done Closed
I have booked a flight ticket from Delhi to Rome scheduled for **/**/****. I have requested for refund because of medical reasons. I have uploaded the doctor's medical note with prescription which includes * week home quarantine. Therefore, I h...
Nov 16, 2021 by Apurvanand Sahay
Travelgenio - TravelGenio did not refund Open
Booking reference: ********, PNR: NFUETN In July, I requested that my existing open ticket be re-scheduled for **th July. They could not do it stating that they do not have access to the Emirates ticket. I contacted Emirates and Emirates ...
Aug 05, 2021 by Utkarsh Mishra
Travelgenio - Ticket not received Closed
I booked a ticket yesterday for an international flight and travelgenio has not issued me a ticket yet. ...
Jun 05, 2021 by Kunal Purohit
Today noon I got a mail from your side that the virgin Atlantic flight has been cancelled. So my first flight is on **th feb. *nd on **st. That is the flight got rescheduled to **nd.... and then again the *rd flight on **st. So how can it be po...
Feb 07, 2021 by Jibin Jose
Travelgenio - Refund not processed It s been more than a month Open
I had a flight from Tashkent-Urgench on ** March. The flight was cancelled by Airline due to operations issues. There is no way to contact travelgenio - they don't respond back on email, they are not reachable through phone, they auto respond o...
Apr 13, 2020 by taruna choudhury
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