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Jabong - Refund not received

Jasleen kour filed complaint against Jabong on Jan 21, 2019

I have returned a kurta set of amount Rs ****.** in ** Dec ****. Jabong told me that they have refund my amount on *st Jan. But I havent received it yet.i have called around ** times to jabong. But they are not providing any solution instead they are blaming my state bank of india for not processing the amount. I have even visited my branch but they are telling we haven't received any refund from the merchant. Jabong escalation team also refuse to help me.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Jabong

29

Total Complaints

13

Total Resolved

44.83%

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