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Zoomcar India Pvt Ltd

 - Refund not provided Open

Nihar Chitnis filed this complaint against Zoomcar India Pvt Ltd on Nov 03, 2020

I had * bookings with Zoomcar under their ***% off offer. I cancelled the bookings due to the pandemic. According to Zoomcar, their refund policy stated that refund will be initiated within **-** days. They have now changed it to ** days.
The bookings that I had made have been more than * months old now and I still haven't received any refund. I have tweeted a lot but the company keeps giving me robotic answers. Same is the case with ****s of other customers.
The worst thing is that the CEO Greg Moran doesn't even care to acknowledge these issues.

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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony

Zoomcar India Pvt Ltd

31 Total Complaints
9 Total
Resolved
29.03% Consumer Satisfaction

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Related Complaints

Zoomcar India Pvt Ltd - No refund 3 months due Closed

Cancelled a booking ** days prior to schedule journy in November. Tried every way contacting them on every platform, even on their app. No response anywhere. Only received DM in twitter saying to wait * weeks , *weeks etc every time. No prog...

Jan 08, 2021 by Nikhil Omar

Zoomcar India Pvt Ltd - Refund not done Closed

Booking ID: JPS*NV*** Completed on **th OCT But still my ****rs refund is not given by Zoomcar also they are not even imforming me about the delay. ...

Nov 21, 2020 by Sathish G

Zoomcar India Pvt Ltd - Zoomcar not Processing Refund Closed

Booking ID JPS*NE*MT, Refund pending of INR **** , its over month, Many customer are facing same issue. Its Customer hard earned money that Zoomcar is looting...

Nov 04, 2020 by azmat ali

Zoomcar India Pvt Ltd - Zoom car India Pvt Ltd Refund Closed

Booking Id: JPS*NPKR* I booked a vehicle on **th June **** from ZOOMCAR USING THEIR APP and i had faced several issues after booking to starting the journey, the car was cancelled and replaced multiple times. At the start of journey the car ...

Aug 29, 2020 by Nazir Khan

Zoomcar India Pvt Ltd - REFUND Closed

I had booked a Car on **th June **** from ZOOM CAR THROUGH THEIR APP FOR USE FROM **TH JUNE TO *ND JULY ****. Within mins i had to cancel this as Sunday was a Lockdown in Kerala. It has been a month and no refund has been done. repeated calls a...

Jul 16, 2020 by SANTOSH

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