Zoomcars
- Refund not processed for more the Closed
karthikeyan filed this complaint against Zoomcars on Jul 10, 2020
My booking id is JPS*NYK**. I cancelled booking on **th May **** and originally refund has to be processed within * working days which is *th June **** that didn't happen. I called customer care and logged a request on *th June ****. They said within * weeks you will get the refund. So i waited for * weeks that didn't happen. Then i called again on **nd June ****. They again said within * weeks the refund will be processed. "Any time you may get the refund" reply from the Customer Care. This is not a fair response. Every time when i call they are saying two weeks time. and now no one is responding to the calls. So I'm raising a complaint here. Please do the needful.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Zoomcars
Resolved
Frustrated? File a Complaint
Reliance Digital
"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."
Guru Magavi
Related Complaints
Zoomcars - Zoomcars scam Closed
I had very bad experience from zoomcars. I had booked a car and that car was not available **min before the pickup time and i was not able to cancel. Somehow i have cancelled but i still did not get the refund amount. Its been ** days now an...
Nov 22, 2023 by Sreehari krishnan
Zoomcars - Car compensation not received Open
I have shared my Luxury car I** TS**ES**** on July **th, **** it got totally accident * months past still repairs not started and no compensation received raised ticket ******* but no use customer care worst ...
Dec 04, 2022 by Shyam Kaya
Zoomcars - Zoom cars not giving refund Open
booking ID : JPS*N***B **** rs refund is pending after returning car since Nov ****...
Mar 04, 2021 by Chetan Padharia
Zoomcars - Zoomcar levied false damage charges Open
We have booked i** for a day .the car was at far distance from the city and it was pretty damaged.already .first i had an issue with unlocking car becoz the app is showing oustanding amount for a booking * months back!!!!!and now i have to pay ...
Nov 25, 2019 by G durga prasad