Ishhaara
- Refund not issued Open
Dr Suchismita Mohapatra filed this complaint against Ishhaara on Apr 15, 2019
I ordered a necklace from their website. They sent me a defective product through speed post. I contacted them to return the product. They have no pickup facility hence they told me to send photos of the defective product and after confirmation, they told me to send the product back to them. I sent back the product through speed post which cost me Rs. **/-. After they received the product they started throwing tantrums saying that packaging is not good so we won't give you any refund or replacement. They didn't even send me the product back while I told them that either you send me back the same product after repairing it or give me a refund or replacement. But they rather tried to intimidate me by saying our legal team will contact you. Its already been * days but no response from their side till now. I have sent them emails WhatsApp messages but to no avail. They simply dwindled my money.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Ishhaara
Resolved
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Byjus
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M