Nice Maple
- Refund not issued since December 2023 Open
Jelecy Ferrao filed this complaint against Nice Maple on Apr 03, 2024
I had placed order for sofa set with nice maple on **th Nov **** which was estimated to b delivered within **-** days, as I did not receive any update from Nice Maple on my order I contacted them various time in the end only to be told that the order is damaged in transit and order will have to be cancelled., and since then the nightmare have started of no refund and all lies that their finance department will contact and provide more information on transaction but no info nor refund status have been provided, I have called them numerous times and now its *rd April as I am writing this and the response from their customer service is same .. its is very frustrating that so many months my money is stuck with them and I looked up the reviews outside their website and found its the same issue many others are facing too.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Nice Maple
Resolved
Frustrated? File a Complaint
Yatra
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
MOHIT SONI
Related Complaints
Nice Maple - Delivery of a defective and damaged product Closed
My *-seater sofa was delivered in Gurgaon after a delay of * days after infinite follow ups. The sofa received was in a defective state(attaching pictures). I sent them an email right away with list of all the defects and the team from Nice Map...
Oct 20, 2023 by Yash Piplani
Nice Maple - Wrong color poor quality bed delivered Closed
Nice Maple delivered a bed worth INR ***** in color different from what we have ordered. The quality was so poor with glue smelling even after one month. Multiple calls and messages and no revert from anyone. They promise someone will come and ...
Aug 09, 2023 by Sonia khatri
Nice Maple - No Refund after cancellation Closed
Ordered a coffee table on **th April **** with full payment done on the website. The order was confirmed through email with delivery promise in **-** days. No sign of delivery even after ** days, finally had to cancel the order on *th May. The ...
Jul 04, 2023 by Maneesh Soni
Nice Maple - Order not delivered s Open
My order from Nice Maple (order no.****), a queen pro bed with hydraulic storage, has not been delivered since a month now. Everytime I call customer service they say they ll dispatch in ** hours but days go by and there’s still nothing from...
Apr 18, 2024 by Jess D
Nice Maple - Refund against broken defective substandard products Open
I have placed order for supply of * nos.centre tables order no.**** on **th july and * bed vide order no.**** on **th july.By emails they confirmed delivery on *th August.On **th August we received both the consignments by DTDC in broken and da...
Sep 18, 2023 by Dr.Raju Dakhane