Mirraw - Refund not initiated for returned product
Sanjib filed complaint against Mirraw on Dec 23, 2018
I placed an order (Order Number: M*********) in www.mirraw.com on **th Nov, **** (screenshot below).
Return pick-up was arranged for the same order number M********* on *th December, **** (screenshot below).
Mirraw.com is not refunding the amount paid by me even after ** days of the product return. I tried reaching out to the following personnel’s which includes the owner as well as co-founder of Mirraw.com, however nobody is bothered to refund my hard earned money even after the product was returned.
anurag.sawant@mirraw.com,
wilson.godimadi@mirraw.com,
kamy.bhansali@mirraw.com, Owner of mirraw.com
anup.nair@mirraw.com, Co-founder of mirraw.com
Anthoni Vincent <support@mirraw.freshdesk.com>
Mirraw is not sharing transaction details with me & rather on **st December Mirraw support executive was asking for my transaction password (screenshot below) !! Why my transaction password is required to confirm that Mirraw.com has refunded the amount ?? This is clear evidence that executives at Mirraw.com are trying to fool the innocent customers to gather their transaction passwords & cheat them.
In spite of several follow-ups over emails & calls no resolution has been provided yet. This is a classic example of cheating wherein MIRRAW.COM is not initiating refund even after ** days of the product return. Such businesses should not be allowed to operate & continue cheating the customers. Strict action must be taken to close down such businesses & save customers from being cheated.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Meena swaminathan on Jul 20, 2024
Mirraw – Item not deliveredClosed
I have booked with the order id M********* for a Antique Ruby Kada. Mirraw pages shows no orders, I am unable to track the same.
Ruchita Pathak on Dec 31, 2022
Mirraw – Mirraw not refunding a returnClosed
I bought and returned an item to Mirraw. Mirraw has confirmed receipt of the returned item but are nit refunding the amount. Its been over * weeks since the return. I am told a new story about return every time I ca...
Anusha k s on Nov 23, 2020
Mirraw – Not refunding moneyClosed
Ordered a saree on mirraw on *th oct, ****. After paying the money Rs. ***, they sent a confirmation also. But later after few minutes they said money was not paid and order was canceled. But i had actually paid mon...
Priyanka kumari on Oct 23, 2020
Mirraw – Not refunding my moneyClosed
I've purchased a suit on *th Aug **** but they delivered wrong item so I returned it.after *day courier boy came and pick the item.i called so many times on mirraw costumer care number but they always say don't worr...
Parul on Sep 19, 2017
Mirraw – package not deliveredClosed
ordered * sarees on *th September **** and in order confirmation mail the expected delivery date was ** September **** but till date the items have not been dispatched. Whenever I call the customer care line they sa...