- Refund not credited ^Open

Mohammed muzzakier filed this complaint against Bajaj allianz on Sep 04, 2024

Immediate Action Required: Escalation of Unresolved Refund Request  Complaint Nos. ******** & ********

Dear Bajaj Allianz Customer Care,

I am writing to express my extreme dissatisfaction with the way my previous complaint (Complaint No. ************) has been handled. Despite my initial email and multiple follow-ups, I have yet to receive a proper response or resolution. Instead, I have been provided with a new complaint number (************), which only indicates further delays.

This is completely unacceptable. The insurance policy (Policy No: **OG-**-****-****-**********) issued under the name of **Suhas Rao Kulkarni** for the vehicle **Toyota Glanza** (Registration No: KA**P****) was registered and paid for on ****/**/******. However, the policy was incorrectly set to commence from **October ******, leaving the vehicle uninsured for a significant period.

Despite having paid **Rs. ****** in full through PhonePe, Bajaj Allianz has failed to issue a policy with the correct dates or provide a refund, causing us immense inconvenience and frustration.

I demand an immediate refund of **Rs. ****** to the original payment source without any further delay. If this matter is not resolved promptly, I will be left with no choice but to escalate this issue to the relevant consumer protection authorities and take legal action for this gross negligence and lack of customer service.

I expect a concrete resolution to this matter within the next **** hours**. This is the final notice before I escalate further.

Sincerely,
**Tassadiq Khan**
On behalf of Suhas Rao Kulkarni
Registered Mobile Number: **********

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