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Simplilearn - refund not credited

G H S S Vineel filed complaint against Simplilearn on Sep 12, 2022

I was enrolled in the course in simplilearn on *th July and at time of joining the admission councellor informed me if didnt liked the classes after attending the first session they will refund the money and they have processed this no cost emi procedure from liquiloans for paying the fees. so when i said my decision to them that i didn't won't joint your course offered to me and asked to refund the money for closing the loan process from liquiloan.
....till date they are saying that the refund is processed but when i contacted the liquiloans they are saying that they didn't receive any refund from simplilearn ....it has been almost two months i have been following with simplilearn team for refund but there is no response from there side .please help me out from this situation.
simplilearn admission councellor Mr.prashanth Ph no:**********
Simplilearn Manager- Aishwarya Ph no:**********

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Simplilearn

78

Total Complaints

28

Total Resolved

35.90%

Consumer Satisfaction

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