Zoomcar India Pvt Ltd
- Refund amount Open
I booked a car(scorpio) with fuel for *** kms free on **rd July at *:**AM as my brother was going abroad. I picked up the vehicle from bharat nagar backside of vimal theather. When I took the vehicle there was only * litres of diesel in it as per zoom car customer care agent informed me. I was searching for petrol pump at * AM as I saw that diesel was very low. So i refilled it with *** Rs and submitted the bill. But zoomcar has refunded me only *** Rs saying that this is the only max we can refund. When I drop the vehicle there was * litres of diesel present in it as I have confirmed with zoomcar customer care. So i had word with * to * agents and also manager satish that whatever the diesel they have given me in return I given them more but also they haven't done my refund. I explained them they also agree but stuck to their decision. which I understood whatever it may be our(zoomcar) decision is final. This is very pathetic service to a customer. So kindly check and do the needful.
Are you brand?
Are you Lawyer?
Apology letter from company
Damages for loss and agony
"Bajaj Finserv refunded my amount. Voxya, thank you for your support."
Refund not processed of Rs **** since * months...
Mar 06, 2021 by Shourya joshi
I have cancelled my Zoomcar booking on Nov **, **** and its been more than ** days now and still I didn't recieve my refund. When contacted with their support team via phone, they tell that within ** hours the refund will be processed but which...
Feb 10, 2021 by Gowtham
Cancelled a booking ** days prior to schedule journy in November. Tried every way contacting them on every platform, even on their app. No response anywhere. Only received DM in twitter saying to wait * weeks , *weeks etc every time. No prog...
Jan 08, 2021 by Nikhil Omar
Booking ID: JPS*NV*** Completed on **th OCT But still my ****rs refund is not given by Zoomcar also they are not even imforming me about the delay. ...
Nov 21, 2020 by Sathish G
Booking ID JPS*NE*MT, Refund pending of INR **** , its over month, Many customer are facing same issue. Its Customer hard earned money that Zoomcar is looting...
Nov 04, 2020 by azmat ali