Individual
- Refund amount not credited in my account Closed
V.PRAKASH filed this complaint against Individual on Apr 28, 2021
I had booked flight ticket through travolook.in on **/**/**** (at **.** P.M )from Chennai to Coimbatore for my journey on **/**/**** (Booking reference number : REF********* ) and the amount for the flight ticket Rs.*,*** /- was paid through my SBI credit card. Immediately after making the payment ,the above firm has cancelled my above booked ticket there self without any reason and informed me over phone (my number: ***** *****)that the flight ticket was cancelled and the refund amount will be paid with in ** days.
In this regard , I sent a mail on **/**/****regarding my refund amount and they replied that the amount will be refunded with in **-** days.
Once again ,I sent a mail on **/**/****regarding my refund amount and they replied that the amount will be refunded with in **-** days, but they not refunded my amount.
Again ,I sent a mail on **/**/**** & **/**/**** regarding my refund amount and they won't sent any reply to mail.
Again I call the phone over phone (No.**** *** **** ) on **/**/**** and they inform that the amount will be refunded with in two days.(i.e, the phone call was recorded and if needed it will be uploaded).
Till date the amount was not refunded to me.
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Resolution Demanded:
Refund / Credit for purchase
Individual
Resolved
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Kurlon Mattress
"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"
Swati Bandana
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