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Nice Maple - Refund against broken defective substandard products

Dr.Raju Dakhane filed complaint against Nice Maple on Sep 18, 2023

I have placed order for supply of * nos.centre tables order no.**** on **th july and * bed vide order no.**** on **th july.By emails they confirmed delivery on *th August.On **th August we received both the consignments by DTDC in broken and damaged condition and the material used was of very inferior quality and different from details given on website.There was no eway bill,GST invoice with cosignment but a fake invoice from Mr.Sharukh Mumbai for Rs **,*** without GST.The total value paid was Rs.*,**,***.** for these orders.The consignments were taken back by their representative.The orders were cancelled and I asked for refund as per their policy on website.But they are refusing to return the money.the company is bogus,GST tax evader.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Nice Maple

16

Total Complaints

6

Total Resolved

37.50%

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