Yatra Com
- Refund Closed
Paramdeep Singh filed this complaint against Yatra Com on Jun 03, 2020
I have booked flight tickets on ** Jan **** (Travel date is ** March ****) with my family Delhi to Patna due to corona they are not able to travel however flight company cancelled the tickets, as per govt statement flight company have to refund full amount.
It's been more then month still no refunds had been initiated. I need help to get refund as sson as possible.
I am trying to mail them always response me within ** days my refund will be e in my account however on *st June I get a mail from them **** rupees has been refunded to my E-wallet when I check that there is no amount they already detect that amount **** rupees from the account. By the way my ticket was worth rupees ***** from up and down. Here is the below attached mail for your reference.
Dear Sir,
Greetings from Yatra.com!
We would like to confirm that the refund of INR **** for your Booking Reference Number ************* (KD***Q) has been processed from our side on ** May into E-wallet.
We would like to thank you for your patience and cooperation, and look forward for continued business with you.
In case you require further assistance or clarification, please write to us at support@yatra.com. Alternatively, you can reply on this e-mail.
Note: Please do not amend the subject line while replying.
For a quicker resolution for Bus/Rail & Cab bookings, please contact us at:
Bus - bus@yatra.com
Rail - rail@yatra.com
Cab - cabs@yatra.com
Regards,
Diwakar Kaushik
Domestic Flight Service Team
Email: support@yatra.com
Yatra Online Pvt. Ltd.
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Resolution Demanded:
Damages for loss and agony
Yatra Com
Resolved
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HappyEasyGo
"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"
Mrunmayee Palsule
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