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IDEA and VODAFONE

 - Recharge not done in spite of payment Open

DATTABHUSHAN S HARDIKAR filed this complaint against IDEA and VODAFONE on Mar 24, 2021

On **.*.** as usual I made payment through HDFC Bank credit card for prepaid no. **********. Money has gone from credit card and lodged compliant with HDFC Bank dispute section . they have confirmed that payment has been credited to Vodapfone Mobile Services Mumbai on **.*.**. However as of today there is no refund nor recharge. Such instance has happened in Oct ** also. Now i am seriously thinking of shifting of * connections to other tele operator which I have and with a compliant to writing to TRAI if u do not respond positively. Thanks .

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Resolution Demanded:
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IDEA and VODAFONE

18 Total Complaints
12 Total
Resolved
66.67% Consumer Satisfaction

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"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."

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