Tata Cliq
- Received an used old broken laptop covered in dust instead of the one I ordered Open
Vikalp Chauhan filed this complaint against Tata Cliq on Dec 03, 2020
I had ordered a laptop from TATA CLIQ on *nd November **** for Rs.*,**,***. I received the parcel on *th November **** via Delhivery Courier. When I opened it, it contained an old and broken laptop covered in dust and insects crawling inside. The original laptop was not there instead a scrap old laptop with everything broken was inside. I was shell-shocked.
Since then I am trying to get my money back and have called numerous times to the TATA CLIQ helpline number, but every time they reply with their automated messages that we are working on this.
Its been more than a month and I don't see any positive reply from them and I am scared to death and on the verge of mental breakdown. Being backed by Tata brand I though it would be free of scams and that's why went for such high valued transaction online. I am very worried and depressed now and hope to get any kind of help in getting my money back.
Thanks.
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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Tata Cliq
Resolved
Frustrated? File a Complaint
Swiggy
"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."
Shruti Karanth
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