Ferns and Petals
- Rakhi Delivery Mishandling the Customer Closed
Smriti Gautam filed this complaint against Ferns and Petals on Aug 03, 2020
Hi i have ordered a product on occasion of Rakhi for an international delivery, the product was neither reached to its destination, nor it is of any use to share. I have been requesting the team for giving me a refund for the same, and they have been simply placing my call and request on hold for past * days. They have even lied on the tracking details, mentioning that the delivery will be done today , tomorrow and forever.
Pathetic service, worst customer handling management. I would highly non recommend this application and would like to make a shout out to the CEO "Pawan Gadia" for building up the fantastic team who can not handle the customers well.
Thanks
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Ferns and Petals
Resolved
Frustrated? File a Complaint
Swiggy
"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."
Rohit Kumar
Related Complaints
Ferns and Petals - Package not Delivered Order ID Closed
I have being following with the customer care of Ferns and Petals for the passed *days since ** August ****. Regarding the delivery of Rakhi to Kuwait City. But later they said it needs to be collected from the customs and get clearing from * m...
Aug 25, 2023 by Rohaan Francis
I had placed an order with Ferns and Petals for same day delivery. The firm claims that they deliver orders on the same day, but that never happened. On the very next day the status of the order shows as Delivered(Note - The order is still not ...
Aug 22, 2023 by Shreya Mohapatra
Ferns and Petals - Item not delivered Closed
My order is not delivered and a false reason was stated that I am not available to receive order.. where as I made payment and was at home whole day.. when contacted customer care they assured it will be redelivered same day.. but they dint.. a...
Apr 13, 2023 by Radhika Bhat
Ferns and Petals - Amount debuted twice not credited Closed
I placed an order for a cake on December * , I tried for the payment thrice, it was declined by the company, it got successful fourth time, but my amount got debited twice out of * times. The company representative said it would be refunded i...
Dec 09, 2022 by Bhawna Behl
Ferns and Petals - Package not delieverd on time as promised while taking order Closed
I have placed an order on **th november **** and was promised to deliver the order on **th november as it was my daughters birthday but waiting from morning i got an update from bluedart that the parcel will be delivered on next working day, wh...
Nov 26, 2022 by dhaneshwar prasad