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Airtel DTH - Purchased Airtel Digital TV online but not installed after 48 hours of time

Ravinder Puri filed complaint against Airtel DTH on May 27, 2020

I have purchased Airtel Digital TV online and make payment of RS. **** through UPI. It has been more than ** hours but none of their representatives called on my number. When I tried to confirm my purchase through customer care they told me that there is no record related to the mobile number which was registered at the time of purchase.

When I mailed them for the same issue, they told me that there is a record of your purchase in our database.

Now, what should I have to do? It's annoying. I have called them several times, each time they told me that please wait for some time.

Please help me to resolve the issue ASAP.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Airtel DTH

109

Total Complaints

59

Total Resolved

54.13%

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