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Flipkart. com - Provided false information about flipkart paylater and they charged penslty to me and not responded

Siva Prasad Jammula filed complaint against Flipkart. com on Aug 13, 2018

I purchased a product WD harddisk by using paylater option. I have to pay on next month **th. But, when i did call on this one Customercare prople provided me wrong information as i can pay on or before **th. As per those words when i try to pay the amount i was charged with extra penalty amount. Regarding this i sent mail but i see no response from them. Number of times i called them and gave complaint regarding this. But no response from their side. Now they are sending mails snd messages as i am not responding to them, so they are goong to take legal action against me.
Please take this complaint and solve my issue and lot of mentsl harassment from flipkart.

Thank you sir.

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Complaint Status

Resolution Demanded:

Damages for loss and agony

Flipkart. com

35

Total Complaints

13

Total Resolved

37.14%

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