- Product was not delivered Closed
I have very very bad experience with FTH Daily. I got SNS from FTHDaily that if I order Rs ** or more on **th or **th, I would get free water melon Kiran. I ordered product worth Rs ** but I did not receive free product. After multiple email and call follow up, I got reply that there was technical error due to that free product was not delivered and it was told if I order again ** or more, I would get tender coconut.
My question is that if something was committed then why it was not delivered? You can deliver it later if technical issues or refund the amount in my wallet. Why I have to purchase again to available another offer?
Please look into ASAP and resolve. This is not the service we as a customer suppose to expect from FTH Daily.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
since few days sometimes deliveries are missing and they show as delivered on App. In case we miss to update same day on app , we are not allowed to raise complaint. Delivery was missing for me on **th Sep and i am raising only for this day and...
Sep 26, 2023 by Rashmi
From Sept ** my subscription products are not getting delivered but they are marked as delivered daily... The custimer support team not at all bothered to understand and resolve the issue by checking what is the route cause.. now i do not want ...
Sep 04, 2023 by Veeravathi S
I was a subscriber of FTHDaily and subscribed to daily delivery of milk and curd. Recently FTHDaily missed * days delivery but amount was deducted from my wallet. Frustrated with the poor service and non-responsive customer service, I have deci...
Aug 14, 2023 by Arun Mathew
I had subscribed for MILK delivery in FTH Daily and added Rs.**** to wallet. *st day they debited Rs.** without delivering the milk. *nd and *rd they did not deliver the milk saying address not found. I tried to reach customer care number, but ...
Aug 03, 2023 by Nethra C R
I have ordered milk from fth daily on *th jun which was not delivered and amt debited feom wallet but refund was given only to * pkt and not to the other..asked them to refund my wallet amount to my acc which is not done since *weeks.....
Jun 21, 2023 by M v shylu