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Pepperfry.com - Product size not match

Jeyashree R filed complaint against Pepperfry.com on Aug 30, 2019

I ordered the below item of size XXXL of quantity *. Whatever we received is not even of size XL. Only Kids can sit on it. We initiated return for the product but it was rejected saying product delivered is correct as tag in the product is XXXL.

We trust by the size they claim and product as shown while purchasing . Usually with XXXL , one can sleep on it but whatever they delivered is not even comfortable to sit.

Is it a trap for the customers to sell their cheap & unsold products??

https://www.pepperfry.com/xxxl-football-leatherette-filled-bean-bag-filled-pouffee-in-black-white-colour-*******.html?type=search&pos=*:*&total_result=***&cat=*&catname=Furniture&searchterm=Bean%**Bags&as=*

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Pepperfry.com

168

Total Complaints

51

Total Resolved

30.36%

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