Pepperfry.com - AMOUNT NOT REFUNDED ^Open

I ordered a shoe rack and intimated the refund ..but amount has not been refunded to my paytm wallet...

Jan 16, 2021 by Shalini Gupta

Pepperfry.com - Ordered wrong size mattress because of wrong specifications mentioned ^Open

i have ordered a king size bed from pepperfry.com along with that only i have ordered mattress with the size of (*******inchs).They have mentioned the specifications as *******inchs, but they have not mentioned as * mattresses. but i have calcu...

Jan 07, 2021 by Anvesh

Pepperfry.com - Bean bag size is small ^Open

Order number: ********* Placed on: October **th Received on: **rd October. The Bean bag height is not ** inch and after sitting it is becoming less than ** inch (* feet). This is too small and not even comfortable for my ** year old son. Mo...

Nov 29, 2020 by Lakshmana Srikanth Repaka

Pepperfry.com - Damaged product ^Open

Ordered for a v pretty mirror they delivered it broken,asked several times for a return no response recieved....

Nov 24, 2020 by Manasa Sekuru

Pepperfry.com - Bad quality Products from Pepperfry ^Open

When one pays over ***** one expects a good form fit product. You can see in the enclosed pic, door mismatch, one drawer side support cracked. The assembly carpenter says the holes come predrilled. There is no way one can lodge a complaint on t...

Nov 15, 2020 by Vaishali Nair

Pepperfry.com - Unable to apply for refund ^Open

spending about Rs ****. After I placed the order I could not place the cancellation request when I realised the product is actually plastic and I had to wait for the product to be delivered in order to raise the return request. The company is ...

Nov 06, 2020 by Deepti Bhat

Pepperfry.com - Pepperfry denying refund replacement of Bad quality King Size Bed ^Open

This is regarding the subjected order delivered In March just * days back from countrywide lockdown. Due to lockdown situation I visited my Hometown Delhi without using the bed. I got back to Bangalore on **th October. After using it for *-* da...

Nov 03, 2020 by Sourabh

Pepperfry.com - Received a defective bed from pepperfry ^Open

I purchased a bed online from pepperfry on **/**/****, the bed was under ** months warranty. Right from the time I got it assembled by pepperfry personnel the bed was making squeaky noiices, I complaint regarding it online and the personnel wa...

Sep 15, 2020 by Manisha

Pepperfry.com - Cracked top broken wood Study table pepperfry ^Closed

The sheesham wood (supposedly) table arrived on Sep ** but with a few defects. Most notable defect was cracked wood in the piece that made up the table top. I requested return & refund for Order# *********. Waiting for the refund to get process...

Sep 11, 2020 by Gargee Ghosh

Pepperfry.com - Not able to cancel my product which i ordered 2 mins back ^Open

I was just checking the amount by applying the coupon and by mistake order get placed. Now I am not able to cancel the order that a placed a minute back. Afetr sending mutiple mail and tried to reach customer support. still didnt receive any ca...

Sep 08, 2020 by Sujata Singh

Pepperfry.com - Major description missed in Product ^Open

I have ordered a queen size bed from pepperfry. which mentioned as "Vienna Queen Size Bed with Storage in Wenge Finish". When I have rec'd the product this bed doesn't have storage, it doesn't have the platform below (its open) reached to peppe...

Sep 04, 2020 by Akhil Khare

Pepperfry.com - Order status unknown ^Open

The very first experience with Pepperfry (online) and for sure this has been really disappointing. I placed an order (order number *********) on **th August **** but the product is still NOT delivered to me, it was supposed to be delivered to ...

Sep 01, 2020 by Navdeep Kumar Jain

Pepperfry.com - Bad chair ^Open

Purchase Executive chair from pepperfry as per the description from website. The chair has serious design flaw. you cannot sit more than ** min, will get back and neck hurt. Raised complaint and their furniture guy came and agreed its is diffic...

Aug 26, 2020 by Sundeep Suggula

Pepperfry.com - Gst invoice ^Closed

I ordered offc furniture after making payment when I checked Invoice no gst mentioned but for reimbursement it is required. I tried cancel but it is not getting cancelled. My money is stuck. I need my money back into my source account....

Aug 14, 2020 by Sneha vohra

Pepperfry.com - Damaged product ^Closed

I have purchased beanbag from pepperfry.com. but the stitches are torn from some sites. I have filed a complaint for it. But return got rejected. Very bad and worst customer care service. ...

Jul 29, 2020 by Parth Pujara

Pepperfry.com - Incorrect Bean Bags delivered ^Open

I have received * small size bean bags with below details, Brand: https://www.pepperfry.com/classic-bean-bag-xl-size-in-tan-colour-with-beans-by-style-homez-*******.html?type=search&pos=*:*&searchterm=Classic%**XXL%**Bean%**Bag%**with%**Bea...

Jul 23, 2020 by Satyajit Chaure

Pepperfry.com - Money Deducted but order not placed ^Open

I placed an order on pepperfry on **th July , it included * products amounting ***** rupees. The amount was deducted from my account and sent to pepperfry , but at the site they are showing , payment not received and subsequently order got can...

Jul 12, 2020 by Aditya Archi

Pepperfry.com - Non delivery of floor lamp while shown delivered ^Closed

Hi I had placed an order for a Tripod floor Lamp from pepperfry on ** Apr ****( order no *********). Out of two items under this order one was delivered and duly communicated by pepperfry team and delivery boy but the second item is showing t...

Jul 04, 2020 by Abhishek Chaure

Pepperfry.com - Cancellation and refund required from Pepperfry ^Closed

Order number: *********. Order place for a dining set and tea table however due to panademic we all got stuck.In the first place if Pepper fry can deliver then they should not have taken the order.No post taking the order they are not respondin...

Jun 01, 2020 by Avantika Agarwal

Pepperfry.com - Pepper fry ignores to send Carpentar for my order ^Open

Hello Team, I purchased queen size bed from Pepperfry.com on **th October, **** and it was delivered to my address on December **, ****. It is the duty of the website to provide carpenter to fix the purchased bed but when I request from carpent...

May 23, 2020 by Saravanan D

Pepperfry.com - Package Not delivered Faulty Product Delivered ^Open

Placed order for an Ergonomic chair and Office table. They delivered the chair on *th, which was faulty one. Raised a concern and the executive was arguing to prove that the product is not faulty. Not sure how he can state it is great product ...

May 16, 2020 by Vivek

Pepperfry.com - Not cancelling the order ^Closed

I placed an order on pepperfry and now due to COVID ** related issues ,I want to cancel that order but pepperfry is not letting me cancel even though the order has not beem shipped yet....

May 12, 2020 by Shubhi Aggarwal

Pepperfry.com - Quality of Bed ^Open

poor quality bed,broke after * months gentle usage tried to explain to Pepperfry customer service but they are least bothered,...

Apr 18, 2020 by Kalyan varma

Pepperfry.com - Pepperfry is refunding money and Customers care is not helping They are very rude ^Open

I ordered a King size bed from Pepperfry.com on **th Feb ****, I raised a complained within * hour to cancelled the same due to wrong product description. I called them so many times but customer care executives are so rude. They are treating m...

Mar 12, 2020 by Pravin Kumar

Pepperfry.com - Item different from what shown on web ^Closed

I ordered a blue carpet from pepperfry. the blue they showed in pictures is very different from what was delivered. They are no acknowledging this and refused to accept returns. ...

Feb 24, 2020 by Anusha Singh

Pepperfry.com - Not receiving the replacement for the damaged product ^Closed

I ordered two chairs from Pepperfry. One of the chair was delivered in a damaged condition. I requested for the replacement. They denied to provide replacement but only return of the product. So, I requested to take both the chairs as retur...

Feb 23, 2020 by D Oza

Pepperfry.com - Sofa set delivered with lot of gaps and alignment issues ^Open

We have ordered "Haiden L-shaped sofa set from pepperfry.com and is delivered on '**-FEB-****'. After and installation, we see lot of variation with the product that is shown on website and what is got delivered. Mainly the stitching and align...

Feb 19, 2020 by Naveen Kumar

Pepperfry.com - Company initially agreed for replacement now back tracks ^Open

Order Sku id: *********-FM*******-P-WH**** Order SKU Product: Aramika Solid Wood Handcrafted Two Seater Sofa in Honey Oak Finish & Beige Upholstery by Mudramark This item was damaged shortly after installation and agreed to replace by pepperf...

Feb 15, 2020 by SAJEEV R

Pepperfry.com - Wong product delivery ^Closed

I bought a sofa and it has been delivered with wrong fabric and colour. Now they are saying they will not return or replace. ...

Feb 15, 2020 by Shalini Kumari

Pepperfry.com - No repolish replacement or refund for incorrect finish of the furniture ^Closed

We wanted wooden TV unit, so we visited PepperFry showroom at Kandivali West. We have seen finish / colour of Siramika Honey Oak Bar Unit and we found it matching with rest of my wooden furniture. We ordered Siramika Honey Oak TV Unit on **-Jan...

Feb 13, 2020 by Trividh Patel

Pepperfry.com - Faulty Item was delivered and then no response from Pepperfry team last 10 days ^Closed

A dining table was ordered from Pepperfry which was delivered on *rd Feb and was faulty. Complaint was raised on the same day and the case Manager Mona Singh called me. After that no action was taken and the furniture is lying in my office last...

Feb 12, 2020 by Richa Jha

Pepperfry.com - Pathetic product received ^Open

Order No ********* Jan **, **** Kenzou * Door Wardrobe in Wenge Finish by Mintwud Delivered on **rd Jan **** To avoid it falling off I have placed the wardrobe against the table so that nobody gets seriously hurt should it fall. Pepp...

Jan 28, 2020 by SANDEEP V

Pepperfry.com - Wood split within six months without use ^Open

Bought a six seater dinning set. Wood started to split from last month in one chair now all four chairs split in sides. Pepperfry customer service specialist said it will be replaced but their customer care executive named Afreen is saying dama...

Jan 23, 2020 by Preeti Sardar

Pepperfry.com - Faulty and dirty Sofa s delivered ^Closed

We ordered a * seater and a * seater sofa from pepper fry.com after shortlisting the sofa displayed at a pepper fry studio. After ordering, as we received the product at our place, we were surprised to see that the quality and fitting of sof...

Jan 16, 2020 by Varun

Pepperfry.com - Incorrect item received ^Closed

...

Jan 13, 2020 by Shena Chatterjee

Pepperfry.com - Late delivery of product and refusal to cancel order by pepperfry ^Open

*. Order number : ********* *. Order date : **-**-**** *. The order was promised to be shipped in * days but was shipped after * days and is still to be delivered after ** days. The pepperfry team said that the product will be delivered by **...

Jan 07, 2020 by Ela saxena

Pepperfry.com - Damaged product delivered twice ^Closed

Two times damaged tv unit delivered and one tine wrong unit delivered. It costs me my valuable time ...

Jan 02, 2020 by Vivek Anand

Pepperfry.com - My amount stuck with pepperfry com ^Open

I have ordered a Coffee table on pepperfry.com app on **th Dec **** **:**PM and after I check the size of table which is dosn't match to my area. I called customer care for the same and ask them to cancel it same day at **:**PM. I told her that...

Dec 26, 2019 by Hemant Kumar Verma

Pepperfry.com - Unsatisfactory services by Pepperfry ^Open

I ordered a bed from Pepperfry in September'** for my parents however it couldn't get assembled then and we eventually got it assembled in December. Please note that during delivery we had gotten the details of the assembly guy from the deliver...

Dec 24, 2019 by Azkia Aarif

Pepperfry.com - Unfair Trade Practice Fraudulent Offer ^Closed

Pepperfry showed offer for new customer on his/her *st order that stated that there will be discount of **% and the money will be immediately credited as cashback once the *st order is confirmed. Based on this misleading offer, i bought a produ...

Dec 19, 2019 by Priyam Choudhary

Pepperfry.com - Defected product sheesham queen size bed ^Closed

I had placed an order for oriel solid wood queen size bed in honey oak finish by woodsworth on **/**/** and got it delivered on **/**/** , for which a defected piece was delivered to me, since i was not available at delivery address at the time...

Dec 14, 2019 by Piyush s pillai

Pepperfry.com - Pepperfry not cancelling order ^Closed

I place oder for two sofas and two chairs today at ** December ****. After placing the order it showed delivery date of ** January which was far away and i could not afford to wait so long. I called customer care within ** minutes of placing th...

Dec 07, 2019 by Anirudha Murdio

Pepperfry.com - Product Cancelled from Pepperfry ^Closed

We bought * children's beds from Pepperfry.com during the Diwali mega sale for **** Rs for which we got the ORDER Confirmation with PHOTO of the BED and invoice mentioning the product name and code. Because of unique bed size, we bought custom ...

Nov 28, 2019 by Gaurav Verma

Pepperfry.com - Defective product delivered ^Closed

I have received a defective product from pepperfry order ********* on ** Nov. Delivery dates not updated on App. I waited for *-* days to get the dates updated on app so that I can initiate the return. But it is never updated, not even till dat...

Nov 27, 2019 by Megha Singhal

Pepperfry.com - Sofa Return Request Rejected with 7day Return Policy Period ^Closed

We ordered a * Seater Sofa on **/**/**** from Pepperfry from their website www.pepperfry.com. The Order No. is *********. The Sofa that has been delivered to us on **/**/**** is not comfortable to sit on. The cushioning provided is not of good ...

Nov 27, 2019 by Kaushik Mandal

Pepperfry.com - Product damaged but refund not provided ^Open

I bought amberville harleston *+*+* seater sofa for ***** odd rupees. Order id is *********. Received same on October **th. * seater sofa got damaged on arrival itself. I am yet to receive replacement for same. Meanwhile * seater sofa got dama...

Nov 20, 2019 by Praveen Kamineni

Pepperfry.com - Package not delivered despite several follow ups ^Open

I was supposed the receive the dining table set by **th November. I was promised an update in ** hours on **th but no one called me. When i called to check yesterday they said that they had spoken to the phone number linked to the order which ...

Nov 18, 2019 by Aseem Pant

Pepperfry.com - Not satisfied with Product ^Open

I bought a Bed with storage with order no ********* from Pepperfry.com on **nd Oct and received on **th Nov. The bed has mentioned storage but actually they are just placing plank in bottom of bed which is not fixed and of no use as storage. Al...

Nov 18, 2019 by Anshul Gulati

Pepperfry.com - Non Delivery ^Open

- We have just moved to Bangalore. On **th October ****, I ordered * beds for my children's room as their Diwali gift from Pepperfry.com and paid *,*** INR (Attached Invoice). - On *th Nov, pepperfry.com delivered side tables instead of bed...

Nov 15, 2019 by Rachael Verma

Pepperfry.com - Product cancelled ^Open

- We have just moved to Bangalore. On **th October ****, I ordered * beds for my children's room as their Diwali gift from Pepperfry.com and paid *,*** INR. I have order confirmation with images of beds with order. On **th Oct I bought mattr...

Nov 14, 2019 by Rachael Verma

Pepperfry.com - Misleading title and product discription ^Open

I bought * king size bed from peppery.com and the order number is ********* and *********. In the title and description it was mentioned that the bed is with storage, but after receiving to my surprise, there is not way to access the storage wi...

Nov 08, 2019 by Kathiresan

Pepperfry.com - Forced replacement of product ^Closed

OrderId: ********* I placed order of a bed on **th Oct. I received the product on **th Oct in damaged state.That's when i raised a request for return. On *th of November , carpenter from Pepperfry confirmed that item is beyond repair. I got a...

Nov 05, 2019 by Vishal Thakur

Pepperfry.com - Manufacturing Defect ^Open

Hello, I made a purchase on Pepperfry.com for a corner sofa and a coffee table. When we received the products, the sofa had a manufacturing defect as the backrest between the two pieces do not join together. The coffee table had chipped, edges...

Oct 23, 2019 by Kanika Nigam

Pepperfry.com - Cheated by Pepperfry com in the name of cash back with hidden conditions ^Open

Order ID : ********* I have placed an order on **.**.** for a Sectional Sofa through Pepperfry App. I availed the 'Furniture Mania' Sales and applied coupon code MANIA to get the discount and cash back. After two days on **.**.** I receiv...

Oct 22, 2019 by Ravi S Srivastava

Pepperfry.com - Quality of the product is worst ^Open

Have purchased a wall clock from peppetfry on **.**.** with order number- ********* but when it delivered to me its quality was very worst .I contacted to them for return they simply denied they I cannot return the product and how can we check ...

Oct 11, 2019 by Barath

Pepperfry.com - Sowjanya ^Open

On Aug **rd I placed an order for Zurich fabric lounger with two manual recliners in beige colour by hometown on Pepperfry, order no ********* the order was confirmed and the delivery was promised between **-**th September on the website. I opt...

Oct 06, 2019 by Sowjanya

Pepperfry.com - Warranty not being honored ^Open

I've ordered a Daiki King Size Bed in Wenge Finish by Mintwud, from pepperfry in nov last year and the bed has got damaged in just * months and i'm contacting them since then but no resolution is being provided stating it is not covered by warr...

Sep 26, 2019 by Avinash

Pepperfry.com - Product size not match ^Closed

I ordered the below item of size XXXL of quantity *. Whatever we received is not even of size XL. Only Kids can sit on it. We initiated return for the product but it was rejected saying product delivered is correct as tag in the product is XXXL...

Aug 30, 2019 by Jeyashree R

Pepperfry.com - Incorrect product delivered ^Open

I finally became a victim of an awful, pathetic and worst service I got from Pepperfry.com. I shopped * products together on *th July **** for approx Rs. ***** in one go & out of which faced issues with * products. I ordered * bean bags of XXXL...

Aug 17, 2019 by Harshdeep Singh Gill

Pepperfry.com - Defective bed delivery ^Open

Order # ********* Oriel Solid Wood Queen Size Bed with Box Storage in Provincial Teak Finish by Woodsworth. There was a visible gap on one side. Not touching the floor. The bed was assembled with parts of incorrect size. Pepperfry team had inst...

Jul 20, 2019 by Vipul Sardal

Pepperfry.com - Cancellation and refund from pepperfry ^Open

I wanted to cancel an order of ***** which was mistakenly done at Pepperfry.com in the place of an order ***. However, they are completely denying the order to cancel and also forcibly despatch to me at the earliest the product which is totally...

Jul 16, 2019 by Sur

Pepperfry.com - Pepperfry easy returns fraud ^Open

I ordered a sofa from pepperfy on **/**/** order no. ********* for Rs. ***** which was supposed to be delivered by **th June. The product reached my home on the *nd of July in a damaged state. The product was part of the pepperfry easy returns ...

Jul 12, 2019 by Shakir

Pepperfry.com - Order not delivered ^Open

Order No.********* was placed on **th May **** for * rectangular shaped washbasins and * oval shaped washbasin, each costing ₹****/-. The order was confirmed on **th May ****, and the supposed delivery date was **th June ****. My GATI tracki...

Jul 08, 2019 by Christina

Pepperfry.com - Refund awaited from 1 month ^Open

On *th June i was trying to place an order for * products i wished for but due to some technical issue at payment gateway Order was not placed but whole amount get deducted from my account. After * days Pepperfry has also claimed that money. No...

Jul 03, 2019 by Anshika goel

Pepperfry.com - Package not delivered ^Closed

I ordered a hob from pepperfry. The assured delivery date was the **th of June. But still not delivered as of *st July. I'm on the phone daily with Gati and Pepperfry since **th June. The product value is **k. I have also lost **k in construct...

Jul 01, 2019 by Akhila kumarswamy

Pepperfry.com - Poor quality product delivered ^Open

Apparently I made a grave mistake purchasing a mattres on Pepperfry which turned out to be the worst excuse for a mattress I have ever encountered. I spoke to the following people at Pepperfry customer support office. Customer Support Agent...

Jun 22, 2019 by Rahul Jagdish

Pepperfry.com - Pepperfry not returning defective product ^Open

I purchased a queen size bed from Pepperfry. When it was being assembled I noticed a manufacturing defect in the product and asked Pepperfry for a return but they refused the return saying it's a design but if people see the images they can kno...

Jun 17, 2019 by Gaurav Roy

Pepperfry.com - Package is different from what was shown in images of their portal ^Open

This was my first buy from Pepperfry and I am sure to not come back to this site for further purchasing because it was a highly disappointing buy. My order summary was of the total cost of **,***. I can't even begin to explain what a loss it wa...

Jun 15, 2019 by Pragya Bajpai

Pepperfry.com - Pershipment order cancellation ^Open

Order date *th June ****, Order# ********* Payment made in advance from the debit card. I got to know that this delivery will take **- ** June which is not suitable for me. So I checked for cancellation of order on the same evening, to my won...

Jun 15, 2019 by Vishali Raina

Pepperfry.com - Package missing items delivered ^Open

I purchased a dining table set from Pepperfry on * June **** and it got delivered today ** June ****. Their assigned carpenter came to assemble it and there were missing parts so all the chairs are lying as pieces as they have not sent their pa...

Jun 14, 2019 by Anchit baruah

Pepperfry.com - Pathetic services delayed delivery unsupported customer care ^Open

On ** May ****, I placed an order on pepperfry.com website (one of the largest online stores for furniture shopping, supposedly) for * different products that include one study table with a chair, * sofa sets with one table, * chairs etc. which...

Jun 01, 2019 by Ashish Hans

Pepperfry.com - Unreasonable delay in product delivery and pathetic customer service ^Open

It's highly disappointing that such known online furniture store has unfulfilling service. It's been more than ** days that we ordered multiple products on Pepperfry while ordering we got the assurance to get delivery within a week. However, tw...

May 26, 2019 by Ashish Hans

Pepperfry.com - Refund not credited ^Open

It's been ** days of continuous follow-up and repeated calls to Pepperfry.com to get my own money. Pepperfry has eaten my money. I have not been refunded my money so far for cancellation of order (duplicate order), which was cancelled immediat...

May 22, 2019 by Shweta Singh

Pepperfry.com - Delivered damaged product and not accepting return ^Open

My order ********* with Pepperfry delivered * products. All three came damaged or broken or fake. I tried raising complaints. Only one product was accepted and two denied by Pepperfry saying we delivered quality products. Such pathetic arroga...

May 05, 2019 by Amit

Pepperfry.com - Package not delivered ^Open

I made payment of this order id-********* ** days ago but still, I have not received any update from Pepperfry side about my order. If I purchase any goods from Flipkart or Amazon then I will receive proper tracking id of same but I bought an o...

Apr 26, 2019 by Rishabh Upadhyay

Pepperfry.com - Bed broken within 5 months ^Open

Order no. ********* (Ren Queen Size Bed with Box Storage & Two Bedside Tables in Wenge Finish by Mintwud) is CH-******-****. The bed had been used gently for the past * months and It has broken in just * months of usage. It tells how bad the qu...

Apr 22, 2019 by Vinay

Pepperfry.com - Cheated by the company ^Open

I had used the APP** coupon on this order. With this I had to get **% off and **% cash back but while the payment was made full amount was deducted from my account. I did not get any off or cash back. Please initiate refund & cashback asap. Att...

Apr 18, 2019 by Syeda Javerya

Pepperfry.com - Provided wrong information on the product description ^Closed

Provided wrong information on the product description, when requested for an exchange they are not ready to take the request. The actual dimension of a King size mattress is ***** minimum. Pepperfry has mentioned ***** as King size which is act...

Apr 17, 2019 by Divya P

Pepperfry.com - Wrong and damaged product delivered ^Open

I had bought * single beds with storage from Pepperfry for my kids. The order number was *********. This order got delivered on **th March. While one of the units was okay and was assembled the second unit had * wrong / damaged planks delivered...

Apr 14, 2019 by Amit Jain

Pepperfry.com - Not able to cancel the order ^Open

My wife has placed the order for tea table from pepperfry.com but by mistake along with tea table, she has ordered the dining table which is already in cart. Now we are trying to cancel the order for the same from next minutes only. But the com...

Apr 10, 2019 by Dnyaneshwar Uttarwar

Pepperfry.com - Low quality product delivered ^Closed

We have recently moved to our new house. We order a few items from Pepperfry. Unfortunately, I have got low-quality product from Pepperfry due to which we are getting skin allergy and bad smell. We are unable to stay at the house....

Apr 05, 2019 by Harish V A

Pepperfry.com - Manufacturing defective item not exchanged or refunded ^Open

I ordered a wooden bench from pepperfry.com online after checking the item in their studio. The bench was delivered with several manufacturing defects. The back of the bench was crooked. The height on the right side was ** cm while the left sid...

Mar 27, 2019 by Radha

Pepperfry.com - Product not delivered ^Open

I placed the order for * sets of Crystal polycarbonate plastic chairs (*********). One set is delivered on time and the *nd set is past the delivery date. I placed an order on **th Feb, promised delivery date is **-**th Mar. I have been calling...

Mar 17, 2019 by S s Krishna prasad javvadi

Pepperfry.com - Delivery date misrepresent for an order ^Open

We placed the order today for a cupboard as the website said to shipment in * days. Once we completed the payment we were advised that the delivery will take more than a month. We spoke to customer care and after lengthy argument neither they h...

Mar 10, 2019 by Tejas Desai

Pepperfry.com - Product delivered with incorrect specifications ^Open

I have purchased a wardrobe costing **** from pepperfry.com. Nothing was mentioned in the description of the inner wood plates and back wood of the wardrobe. Only it was mentioned that the product will be of complete plywood and what I have rec...

Mar 10, 2019 by NOOR E MOHAMMAD SHAIK

Pepperfry.com - Received incorrect order ^Open

The product received as per their image advertised on the website is not what I have received. The texture as well colour varies from the image. You may refer to the attachment showing a side by side comparison of their online image and the act...

Mar 07, 2019 by Ashwin Nayanar

Pepperfry.com - Unable to cancel the duplicate order ^Closed

Mistakenly I and my wife ordered "Libra Two Door Shoe Rack in Walnut Finish" from PerpperFry.com, I wanted to cancel one item but they are not ready to help me. Why can't I cancel here they know my issue is genuine but still they are not helpi...

Mar 01, 2019 by PRAVEEN

Pepperfry.com - Low quality bean bags received ^Open

Dear Team Would like to highlight you something really important about the quality of the product on Pepperfry. I have ordered one bean bag. Order id is *********. When we receive the product it is really worse quality ( bean provided with bea...

Feb 26, 2019 by Manish khamkar

Pepperfry.com - Product not delivered ^Closed

Pepperfry has not delivered the product. Today is **th Feb, which is already passed the delivery timeline (*th Feb - **th Feb) they had given at the time of purchase, neither are they refunding. They are also not giving any clear information bu...

Feb 26, 2019 by Dhaneshwari K

Pepperfry.com - No option for return the product ^Closed

We have placed an order of a mattress and it got super delayed and it doesn't fit our requirement either. The size of the bed is not as expected its much bigger than the usual size. There is no proper response from the customer support, there i...

Feb 20, 2019 by Shabira Begum

Pepperfry.com - Item not delivered ^Open

Order Number: ********* This order was placed on the **th Jan ****. This hasn't been delivered. The company is not even willing to issue a refund. They refuse to take my complaint and have been ignoring calls. Their case manager to has refused...

Feb 19, 2019 by Monica Chanda

Pepperfry.com - Damaged product ^Open

I ordered a bean bag combo and received a damaged product when I called them they said they won't take it back and said that the amount will be refunded to me in my Pepperfry wallet. But I didn't get any confirmation msg for that and I wanted a...

Feb 19, 2019 by Gaurav Batra

Pepperfry.com - Damaged product received ^Open

Sir, I ordered prestige paf* airfryer from Pepperfry but the product I received shows manufacturing date as **** Oct and also frying basket coating faded and blue light not working properly, now they are refusing to take return request....

Feb 15, 2019 by Sharada

Pepperfry.com - Cancellation on pepperfry ^Closed

They duping people by refusing to cancel orders even after one hour of placing orders You can google them https://www.quora.com/How-can-I-cancel-my-order-on-Pepperfry They are a fake and a very rude company . Probably taking investors a...

Feb 12, 2019 by Komal sood

Pepperfry.com - The product received is different from the product mentioned ^Open

I bought a pack of led bulbs from pepperfry on **th January. The title of the product page says it's warm white/ yellow, which means that the spectrum is ****-****k and the bulb glows yellow and the product I received is ****k bulb, which is co...

Feb 04, 2019 by Manoj Kakumani

Pepperfry.com - Product not received as mentioned in website, Microfiber 78 x 72 White Water Resistant & Dust Resist ^Open

Order Number ********* case number: WR-******-**** I ordered this product from peprryfry.com, as i trust will receive as mentioned in the website ** * ** inch (Microfiber ** x ** White Water Resistant & Dust Resistant Pinsonic King Size Matt...

Jan 29, 2019 by ranjith kumar

Pepperfry.com - Sold poor quality bed (order no. 304425950) ^Open

Please do not buy from Pepperfry..i have bought furniture and other material worth over one lakh in the last few months. Furniture (order number *********) came with ** months warranty, the bed which I barely used broke as the quality of wood u...

Jan 29, 2019 by Denny Thomas

Pepperfry.com - Package is not delivered ^Closed

We placed an order of a gas stove a month back for our new house. The delivery was scheduled between **th to **st and our Grah Pravesh was on **st January ****. Before that we had sent an email to pepperfry that if they could arrange a early d...

Jan 24, 2019 by Surabhi Gupta

Pepperfry.com - Wrong product delivered! ^Open

This is in regards to my Pepperfry Order#*********-DE*******-S-PM***** I had ordered a wall shelf from pepperfry. But the product I received was completely different in terms of size, colour, shape, finish, so I raised a replacement request f...

Jan 22, 2019 by Pooja Garg

Pepperfry.com - Pepperfry cheat under 100 nights free trail mattress ^Closed

Don't do cheating with customers. Under *** nights free trail, you have clearly mentioned that product can be returned within *** days as per link https://www.pepperfry.com/***_nights_trial.html When I have continuously requested to retur...

Jan 16, 2019 by Kapil

Pepperfry.com - Package not delivered even after reaching destination. ^Closed

Never buy from pepperfry. They seem to have a policy of delivering atleast * month after your purchase. It has been almost * month still the order has not been delivered. Orders - ********* and *********. On contacting the customer care - they...

Jan 05, 2019 by Rahul

Pepperfry.com - I cheated by Papperfry.com ^Open

As a regular customer I bought a Alma six seated dinning set from Pepperfry on **th November **** and it got delivered by them on *th December ****. Item was big so it was splitter into many box (*box). I opened two of them and got to know that...

Jan 02, 2019 by Surendra Singh Bisht

Pepperfry.com - Package not as per specification ^Open

I wanted to buy a queen sized bed online that has storage space in it. A storage space below the bed that has the bottom plank attached to the bed. I checked some of the beds on Pepperfry's online app and wanted to know more about the details ...

Dec 26, 2018 by Gaurav Pratap Singh

Pepperfry.com - Dinning table bend within 6 months of usage !! ^Open

I have purchased Sutlej Five Seater Dining Set in Antique Cherry Finish by @ home on **th Sep **** !! (Order *********) Within * months of usage the product started bending & one of the chair seat also got bend !!!! **th of June **** . i have r...

Dec 10, 2018 by Sarin Sreevalsan

Pepperfry.com - Not resolving issue in warranty period ^Open

I have purchased a kuruma king size storage bed on July **, ****. A plank of that bed has broken while we are in deep sleep. The quality is very bad. I have requested for replacement of that product. The replacement has been done and the new pr...

Nov 27, 2018 by Moturi Maheswara Prapulla Kumar

Pepperfry.com - Incorrect details given by customer care pepperfry to sell products ^Closed

I wanted to purchase clothes drying stand and so chose one option on their sit but before placing order i checked on customer care whether its rust free or not and they said its rust free. but later it got delivered and i found its not rust fre...

Nov 23, 2018 by Sonal Tandon

Pepperfry.com - Incorrect product/misleading product information ^Closed

This regarding pepperfry order number: *********. Product link: https://www.pepperfry.com/clifford-queen-size-bed-with-storage-in-black-color-by-home-*******.html The page for this product says it's an storage bed. However, upon receipt it was ...

Nov 21, 2018 by Anubhav Guha

Pepperfry.com - Quality not good ^Open

I ordered almirah, it wasn’t of good quality. If i will store something in the almirah, it will break of.. Heights of delicacy. Wasted my money on it. I want to return it And they are denying. ...

Oct 27, 2018 by Tavleen Kalra

Pepperfry.com - Wrong Product Delivery ^Closed

The product delivered does not match the photos. The color is different with rough edges ...

Sep 26, 2018 by ayush rastogi

Pepperfry.com - Bad quality wardrobe ^Closed

I ordered * door mintwud wardrobe on Pepperfry as per specifications on the website primary material was engineered wood but in original the back of the wardrobe was nothing but a * mm cardboard It’s pathetic ...

Sep 07, 2018 by Atul

Pepperfry.com - Damaged product not fixed ^Closed

Got a slightly damaged sofa . It's been kept unassembled for the past * weeks. Customer support says that the manager will call back because only he can provide info. But never got that call . Past * * day's been following up ....

Aug 24, 2018 by Jayat Shankar

Pepperfry.com - Bunk bed delivered is hazardous for child ^Open

I ordered this bed from pepperfry , to my utter disappointment the bed has iron ladders and railings which are pretty thin (with rough edges) and it hurts the kid. Also there is no railing on the left side to hold and even the right railing is ...

Aug 20, 2018 by Shashank Shekhar

Pepperfry.com - Manufacturing Defect in product but not giving warranty benefit ^Open

I have purchased a queen size bed from Pepperfry.com (order ID:*********) on **th Nov **** with one year of warranty for manufacturing defects. Now, within * months only, on headboard ply has started bloating and upper layer of finishing has st...

Aug 20, 2018 by Rishi Kushwaha

Pepperfry.com - Order not confirmed and money deducted ^Open

They deduct my amount from my paytm wallet and my order is still pending....and saying that our gateway didn't received payment... First execitive says it will take ** hrs Second says **hrs And now third saying * days They dont take one se...

Jul 09, 2018 by Aman

Pepperfry.com - Very Bad Qaulity Product and Now deny service ^Open

Bought a Ren King Size Bed from pepperfry.com order number *********. Within * months of using the screws which connects the partition are not at its place and due to which the beds shape has been distorted. Initially they denied the return/ re...

Jul 08, 2018 by Abhinav Bishnoi

Pepperfry.com - Worst quality company denying return ^Open

I ordered a queen size bed on **.**.** when product was delivered to me it was of very worst quality.i requested them for return they simply denied that u should have checked it while ordering .how can anyone check quality of product online.aft...

Jul 07, 2018 by Ravi poraval

Pepperfry.com - No cancellation of order ^Closed

I ordered into the wrong address. I mailed their team within ** hours but they don't want to change the address. They are saying they want me to place a duplicate order to the current address and then they will cancel the initial order. I order...

Jul 03, 2018 by Anjali Lakra

Pepperfry.com - Bed broken under warranty ^Open

Hi, my bed was broken suddenly and Pepperfry are not being very helpful over the customer care. Please help ...

Jul 03, 2018 by Anurag Singh

Pepperfry.com - King Size bed not received, yet order status showing delivered ^Open

I had ordered a Stark King Size Bed with storage (by Hometown) thru pepperfry.com on **th of April. On **th of May, I got a call from both Hometown & pepperfry.com saying the bed will be delivered the next day. On **th May, I got a call from pe...

Jun 28, 2018 by Gullapalli Kalyan

Pepperfry.com - Pepperfry cancellation ^Closed

I had ordered a table last night. Within half an hour, I had dropped an email requesting cancellation. Today, I had a chat with two of their customer executives. One of them was extremely rude to me. "You should have thought before purchasing.....

Jun 27, 2018 by R S

Pepperfry.com - Product received not as per description or image on website ^Open

I ordered a king size bed from pepper fry.com - https://www.pepperfry.com/garren-king-size-bed-with-storage-in-wenge-color-by-home-*******.html?type=clip&pos=**:* As per attached image from the website, there is storage space under the bed w...

Jun 25, 2018 by Yohan John Thampi

Pepperfry.com - Product does not match described dimensions ^Open

I ordered for a "Stigen Solid Wood King Size Bed in Warm Chestnut Finish by Woodsworth" on *rd June ****. Order number Order No.*********. We were told that length of the bed is ** inches. However, actual length of the bed is ** inches. Afte...

Jun 23, 2018 by Rajshekar Kenchakkanavar

Pepperfry.com - Wrong product delivered by PepperFry.com and they are not ready to return and refund my money ^Open

Writing this regarding the product which I purchased from Pepperfry with order no ********* which is completely different than what is showing in the picture. The carpet quality and spikes are also not correct. We escalated the same to the cus...

Jun 21, 2018 by yash jain

Pepperfry.com - Pepperfry Wardrobe repair unresolved ^Open

pepperfry order #- ********* bought a wardrobe (still under warranty till dec**) . i have spoken to pf customer care about *-* times regarding the same requesting for solution and fixing. as confirmed by their own carpenter who came to v...

Jun 11, 2018 by manasi agarwal

Pepperfry.com - Inappropiate product selling knowingly ^Open

My product was a bed ordered online from pepperfry India stated to be with side drawers and as well as storage but to my amazement it was having no planks beneath i am not able to store my goods as they will be in contact with moisture of the g...

May 30, 2018 by Partha Pratim deka

Pepperfry.com - Package Not Delivered ^Open

I have ordered a storage cabinet( manufactured by Nilkamal) on pepperfry.com (on **th April), the product is to be delivered between **th May to **th May. I have contacted Pepperfry and they told me that the tracking details are not available b...

May 19, 2018 by Kandula Shanthan

Pepperfry.com - Pepperfry — delivered damaged cushion fillers ^Open

I have made a order (order id : *********) in pepperfry for White Fibre Cushion Filler - Set of * on **th April **** and it got delivered on **th May ****. Besides, only one cushion was in good condition and remaining all damaged/pressed in set...

May 17, 2018 by Vasanth

Pepperfry.com - Product received is worst of quality ^Open

I had purchased a king size bed from pepperfry.com, which was delivered to me on *nd may, ****. Due to busy schedule I could not assemble it same day, I tried to assemble it on **.**.****, when I was trying to assemble it , I noticed that it ca...

May 12, 2018 by Deonarayan Chundawat

Pepperfry.com - Wrong dimensions ^Open

I have ordered an Queen size bed mentioned H**. * *W** *D**. * in December ****. Order number *********. It was used normal cotton bed. I bought a new queen size mattress of Curlon bond on may *th and it was not fitted in the bed. I re ...

May 06, 2018 by Shruthi Menon

Pepperfry.com - Pepperfry Scamming with their Warranty ^Open

Myself, suhas, i ordered the bed on *st of october **** and received in * weeks from pepperfry.com worth **, *** after discount with one year warranty. The bed was unstable ever since the installation as the entire bed is made of wooden planks ...

Apr 25, 2018 by Suhas D B

Pepperfry.com - Two chair broken within 15 days of use ^Open

I had bought * sets of dinning table Alder Solid Wood Two Seater Cushioned Dining Set in Honey Oak Finish by Woodsworth. It was for my café. * Chairs broke within ** days of use and other * chairs are shaky. Can break any moment. It was when m...

Apr 18, 2018 by Mitesh Sharma

Pepperfry.com - Mattresses not delivered in 35 days ^Open

My order id is *********, i placed this order on *rd march and it was promised to be delivered by *rd april but its still not delivered. I spoke to nilkamal the brand they are saying this product is out of stock so they will not deliver it but ...

Apr 07, 2018 by Pravir Karna

Pepperfry.com - Recieved Manufacture defect furniture, need exchange or refund ^Open

I ordered a bed and a study table online from pepperfry. The product shipped to me have manufacture defective piece where the joint of the furniture shows without top mica. Looks. Shaby. I posted the pics and applied for return . Just beca...

Apr 04, 2018 by Shruti Anand

Pepperfry.com - Pepperfry products in warranty not supported and apathy towards customer s ^Open

Order #*********, an expensive recliner was bought from pepperfry.com April **** and is still in warranty. The recliner had poor quality of fabric and stitching. Under a year the product started ripping. I have had several conversations with pe...

Mar 30, 2018 by Saurabh Das

Pepperfry.com - Refund not received ^Open

hi team, this is with reference to order Id: ********* that a total of Rs. **,*** was debited from my paytm wallet on **th March, **** at **:**:** AM while placing the order online with pepperfry. i see the order is still pending and has not...

Mar 12, 2018 by Sudipto Sinha

Pepperfry.com - Incorrect Product Delivered ^Open

Hi, I have received incorrect product from Pepperfry.com but Pepperfry neither giving replacement nor refund. The height is; Pepperfry is not responding my mails as well as call. Pepperfry employee informed me that they are not going to pr...

Mar 07, 2018 by Shruti Sharma

Pepperfry.com - Cancellation not accepted even when intimated within 30 mins from the time of order. ^Closed

I made an online order for purchasing two items viz., Wardrobe and dressing table in pepperfry.com. However, I wanted to cancel the order of dressing table as the offer price quoted was Rs.**** and once the payment was don't the amount I paid f...

Feb 15, 2018 by Sibhi Vasanthan PK

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