How to file a complaint against Pepperfry.com?
- Go to "File a Complaint" page
- Choose Pepperfry.com and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Pepperfry.com
Pepperfry.com
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Helping you with Pepperfry.com complaints
If you want to complain about a problem that relates to Pepperfry.com, you have reached the right place. Find your rights, raise your complaint and reach the right person to get it sorted.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
File a Complaint
If you are not satisfied with Pepperfry.com, file a complaint now:
1. Go to "File a Complaint" page
2. Choose Pepperfry.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Pepperfry.com
But before filing a complaint, you should
a. Contact the customer support of Pepperfry.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Pepperfry.com
If you have an issue with the Pepperfry.com services, you could be entitled to a refund.
Find the contact details of Pepperfry.com to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
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Pepperfry.com - Different Colour and inferior Window Curtains Delivered Open
I placed an Online Order to Perperfy vide Order No ********* dated **.**.**** for Window Curtain Linen Sheer * Feet Loop Top Curtain by My Gift Booth (SKU: FU*******-S-PM****) along with other items. Item was delivered on **.**.**** and it w...
Apr 27, 2021 by Shanmuga Moorthy T
Pepperfry.com - Pepperfry Bad Service Open
So I have purchased from Pepperfry app on **th Mar ** Wall art by crafter worth Rs. **** - Hand printed floor lamp with gold base amount of Rs ***** and Elton blue arm chair worth of Rs.***** – Total value of Rs.***** from pepperfry and what...
Apr 06, 2021 by Mangesh
Pepperfry.com - Denying Return for defective product Open
I ordered a chair from pepperfry. The product came defective and I raised a return request. They are denying return saying they can repair it and give. Moreover as per their policy if their product came with missing components I am eligible for...
Mar 23, 2021 by Iyan Karkuvel Rajan A
Pepperfry.com - AMOUNT NOT REFUNDED Open
I ordered a shoe rack and intimated the refund ..but amount has not been refunded to my paytm wallet...
Jan 16, 2021 by Shalini Gupta
Pepperfry.com - Ordered wrong size mattress because of wrong specifications mentioned Open
i have ordered a king size bed from pepperfry.com along with that only i have ordered mattress with the size of (*******inchs).They have mentioned the specifications as *******inchs, but they have not mentioned as * mattresses. but i have calcu...
Jan 07, 2021 by Anvesh
Pepperfry.com - Bean bag size is small Open
Order number: ********* Placed on: October **th Received on: **rd October. The Bean bag height is not ** inch and after sitting it is becoming less than ** inch (* feet). This is too small and not even comfortable for my ** year old son. Mo...
Nov 29, 2020 by Lakshmana Srikanth Repaka
Pepperfry.com - Damaged product Open
Ordered for a v pretty mirror they delivered it broken,asked several times for a return no response recieved....
Nov 24, 2020 by Manasa Sekuru
Pepperfry.com - Bad quality Products from Pepperfry Open
When one pays over ***** one expects a good form fit product. You can see in the enclosed pic, door mismatch, one drawer side support cracked. The assembly carpenter says the holes come predrilled. There is no way one can lodge a complaint on t...
Nov 15, 2020 by Vaishali Nair
Pepperfry.com - Unable to apply for refund Open
spending about Rs ****. After I placed the order I could not place the cancellation request when I realised the product is actually plastic and I had to wait for the product to be delivered in order to raise the return request. The company is ...
Nov 06, 2020 by Deepti Bhat
Pepperfry.com - Pepperfry denying refund replacement of Bad quality King Size Bed Open
This is regarding the subjected order delivered In March just * days back from countrywide lockdown. Due to lockdown situation I visited my Hometown Delhi without using the bed. I got back to Bangalore on **th October. After using it for *-* da...
Nov 03, 2020 by Sourabh
Pepperfry.com - Received a defective bed from pepperfry Open
I purchased a bed online from pepperfry on **/**/****, the bed was under ** months warranty. Right from the time I got it assembled by pepperfry personnel the bed was making squeaky noiices, I complaint regarding it online and the personnel wa...
Sep 15, 2020 by Manisha
Pepperfry.com - Cracked top broken wood Study table pepperfry Closed
The sheesham wood (supposedly) table arrived on Sep ** but with a few defects. Most notable defect was cracked wood in the piece that made up the table top. I requested return & refund for Order# *********. Waiting for the refund to get process...
Sep 11, 2020 by Gargee Ghosh
Pepperfry.com - Not able to cancel my product which i ordered 2 mins back Open
I was just checking the amount by applying the coupon and by mistake order get placed. Now I am not able to cancel the order that a placed a minute back. Afetr sending mutiple mail and tried to reach customer support. still didnt receive any ca...
Sep 08, 2020 by Sujata Singh
Pepperfry.com - Major description missed in Product Open
I have ordered a queen size bed from pepperfry. which mentioned as "Vienna Queen Size Bed with Storage in Wenge Finish". When I have rec'd the product this bed doesn't have storage, it doesn't have the platform below (its open) reached to peppe...
Sep 04, 2020 by Akhil Khare
Pepperfry.com - Order status unknown Open
The very first experience with Pepperfry (online) and for sure this has been really disappointing. I placed an order (order number *********) on **th August **** but the product is still NOT delivered to me, it was supposed to be delivered to ...
Sep 01, 2020 by Navdeep Kumar Jain
Pepperfry.com - Bad chair Open
Purchase Executive chair from pepperfry as per the description from website. The chair has serious design flaw. you cannot sit more than ** min, will get back and neck hurt. Raised complaint and their furniture guy came and agreed its is diffic...
Aug 26, 2020 by Sundeep Suggula
Pepperfry.com - Gst invoice Closed
I ordered offc furniture after making payment when I checked Invoice no gst mentioned but for reimbursement it is required. I tried cancel but it is not getting cancelled. My money is stuck. I need my money back into my source account....
Aug 14, 2020 by Sneha vohra
Pepperfry.com - Damaged product Closed
I have purchased beanbag from pepperfry.com. but the stitches are torn from some sites. I have filed a complaint for it. But return got rejected. Very bad and worst customer care service. ...
Jul 29, 2020 by Parth Pujara
Pepperfry.com - Incorrect Bean Bags delivered Open
I have received * small size bean bags with below details, Brand: https://www.pepperfry.com/classic-bean-bag-xl-size-in-tan-colour-with-beans-by-style-homez-*******.html?type=search&pos=*:*&searchterm=Classic%**XXL%**Bean%**Bag%**with%**Bea...
Jul 23, 2020 by Satyajit Chaure
Pepperfry.com - Money Deducted but order not placed Open
I placed an order on pepperfry on **th July , it included * products amounting ***** rupees. The amount was deducted from my account and sent to pepperfry , but at the site they are showing , payment not received and subsequently order got can...
Jul 12, 2020 by Aditya Archi
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