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Priti Singh filed complaint against Shopclues on Nov 2, 2020
"Product Return rejection"
"I purchased CCTV CAMERA MI *** under ** days return policy, camera does not have memory card storage option and it does not allow user to communicate with the remote site through audio facility provided within camera.
I freely ordered the product and found these functions were not there, now i requested return, and its being rejected, i don't understand whats going on. Product is not used and in perfect original condition and packing. This could be defective one. Moreover customer service do not get in touch even i tried calling.
Please resolve the issue. I simply wish to return.
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Ticket Number : ********
Order Id : *********
Reason for Return : Performance Not as Expected
Comments: only one way communication, no memory card option
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