- Product Not Delivered Open
I placed an order ( ***************) from Jabong on **th of May and the product was expected to be delivered by **th of May. The order was delayed due to some technical issues and now the order has been automatically cancelled . I tried to reach the customer care but they are just raising complaint and are not trying to resolve the problem. Also I paid the amount through my HDFC card so as to avail cashback but now that is also denied. All of my time, Energy and Money were wasted in talking to the customer care executives who never provided me any kind of service. I have been continuously following up with the customer service but I am just receiving their apology mails and compensatory coupons of **% but I seek no resolution on same. I kept my patience and waited for long time but there is no solution out for this. I have paid for the product and expected a good service but Jabong dissatisfied me. Jabong is disturbing me mentally as I have purchased the product with my hard earned money. I never faced such a bad situation with any other online shopping sites. Other companies have given me the best service with the satisfactory product but with Jabong my experience is bad. I am highly regretting for my purchase from Jabong. I wanted this to be escalated to higher level management as there is no progress of resolution.
At last I would request you to compensate me for the false commitments.
Are you brand?
Are you Lawyer?
Replace / Fix problem
Damages for loss and agony
"Bajaj Finserv refunded my amount. Voxya, thank you for your support."
I ordered Blue Washed Denim Shorts Under Order number *******-*******-******* Blue Washed Denim Shorts Size: ** | Qty: * Sold by: Funfash Price Rs. ****.**Discount Rs. ****.**Total* Rs. ***.** But the Shorts were like Used and button was r...
Jun 06, 2019 by Vipul Singh
Jabong.com - Refund not done Closed
I returned a shirt to Jabong. But Jabong declined my return. I called them more than ** times and mailed them a lot more. Every time I call they ask for more time but they don't do anything. The return was picked up by "Hurthick Sai store ADM S...
Feb 06, 2019 by VISHNU GOVARDHAN N
Order Number: ********************* I ordered a jacket of Rs.**** from Jabong but I received a different color so i raised the return request but the pickup executive denied to accept it and the order put on hold. I called the jabong cu...
Dec 20, 2018 by Suniska Chowdhary
Order placed and not delivered. Customer service has no clue. Order cancelled without any explanation... Money not refunded... Escalation mails not responded to ... Escalation desk eventually calls and commits a voucher for the bad treatment bu...
Dec 01, 2018 by Rajesh Shetty
I had purchased a shoe and a t-shirt from this website and those had to be deliver on *rd Nov. But till that i have not received. I had file a complain to their service people instead of solving the problem they say that the product is delivere...
Nov 13, 2018 by Rochan