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Jagadiswar Das filed complaint against Lenovo on Dec 20, 2020
Dear Sir/Madam,
It's a shame that I still have to wait for a response from your end, even after several days of complaint. As an end customer, I realize the significantly dead response from Lenovo for its customers. Not even a single confirmation mail has been received till date, REGARDING PROGRESS OF ONGOING ISSUE VIA TICKET NO: **********. The cheap quality products with no customer support determines the brand value of Lenovo systems. It has been a great mistake at my end to show trust upon Lenovo products. I am definitely confirmed not to commit this horrible mistake of purchasing Lenovo products ever again. I will surely inspire my friend circle, not to commit this mistake ever in their life.
As per the current scenario, I have no option than to go for a police complaint upon the purchased Lenovo system. I definitely assume this to be a SECOND HAND system, sold in the name of a brand new laptop. My only hope for avoiding this messy situation was a complete replacement of Laptop. This has also died during this waiting hours. I will definitely not sit quite to this "no-support-lenovo-care" protocol.
HOPE THIS MAIL OPENS THE EYES OF LENOVO'S SENIOR OFFFICIALS TO THE CALL OF IT'S "SO CALLED CUSTOMERS".
Regards,
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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