Pepperfry.com
- Product damaged but refund not provided Open
Praveen Kamineni filed this complaint against Pepperfry.com on Nov 20, 2019
I bought amberville harleston *+*+* seater sofa for ***** odd rupees. Order id is *********. Received same on October **th. * seater sofa got damaged on arrival itself. I am yet to receive replacement for same. Meanwhile * seater sofa got damaged on **th November with less than * month of usage. When I informed to customer care they told since merchant denied they can't provide me any refund. It was supposed to be of sheesham wood but god knows what they have provided me with.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Pepperfry.com
Resolved
Frustrated? File a Complaint
Pepperfry
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
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