Pepperfry furniture
- PROBLEM WITH CHAIR PURCHASED NOT RESOLVED WITHIN WARRENTY PERIOD Open
SUSMITA PAIK filed this complaint against Pepperfry furniture on Jun 25, 2023
Dear Sir
I have purchased one SPACE X HIGH EXECUTIVE CHAIR from pepperfry for Rs ****/- on **.**.****.
After *months the I have faced some issues with the chair which had been resolved by pepperfry by sending one carpenter.Now again in the month of April **** I again faced issue with the same chair as a result of which I have complaint pepperfry but till date it is not being resolved.My warrenty will expire in the month of July.I have been complaining since May **** , everytime they are saying that carpenter will visit but no carpenter has visited till date.I have many a times mailed pepperfry in "cs@pepperfry.com" but till date I have received any resolution.Since I have purchased the chair for Branch Manager State Bank of India we are facing problem due to the delay of * months by pepperfry.Since * months they have been telling the same thing that carpenter wil visit the place but * months have passed but no carpenter has visited.
I request you to Kindly arrange to resolve the issue at the earliest .
Regards,
BRANCH MANAGER
STATE BANK OF INDIA
**********
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Pepperfry furniture
Resolved
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PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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