Flipkart
- Prepaid Online order not delivered Open
pardhu sai filed this complaint against Flipkart on Dec 09, 2023
I placed an order for groceries at Flipkart, and although it was marked as delivered, it never arrived at my house. I filed a complaint with Flipkart because it was a prepaid order for which I had paid the full amount. After ten days of inquiry, they closed my complaint without posing for my consent, and I never heard back. They also declined to take up my grievance regarding the order. I politely requested that the Flipkart representative provide accurate investigation details, such as the recipient, name, or OTP for a delivery that did not occur, but they did not answer and just apologized for cutting the call.
I still haven't received my order or refund after ** days, and Flipkart hasn't responded either.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Flipkart
Resolved
Frustrated? File a Complaint
NoBroker
"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."
Prashanth Rao
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